호텔 탕가라 아레날 B & B

Top Notch Customer Service! From the moment I checked in. Hennese ( sic?) was the receptionist and hostess at breakfast and she made me feel at home. Ensured I had everything I needed. The room was a bit dark but I found that at other hotels I stayed at there in La Fortuna. No frills but it was clean, centrally located to town-worth the value. The customer service provided exceeded it!

The welcome was very friendly and initially we thought the room was lovely - very spacious - but downhill from there. The TV had no English speaking channels - normally not an issue as we don't watch much, but there were torrential rain showers for a number of hours so didn't go out. The WIFI was patchy. The lighting was very poor, so difficult to read - we had to take the light shades off and light still poor. The mattress was so hard and lumpy that my back would have "gone" if I'd slept another night on it. My hips were also sore - as were my husband's - and the pillows were well past their best! We were booked for 3 nights, but only stayed one and we were refused a refund!

Nous avons logé dans l'une des cabines privées, fraîchement rénovée, spacieuse, très propre, avec vue sur le jardin. Copieux déjeuner, personnel très attentionné à tous nos besoins. Piscine et jardin avec vue sur le volcan, très bien aménagés. Le tout à un prix très abordable, difficile de demander plus. Nous n'avions pas de voiture, mais le trajet vers le centre-ville se fait bien à pied (environ 20 minutes) ou quelques minutes de taxi.