We were really looking forward to our stay. Well, that was until we saw the room. We thought this was a 4 star with a Michelin restaurant, what we were shown was a room with a direct view of the bed from the car park. The room was described as a classic room, garden level, accessed via French doors. A view on inner courtyard. There was no view, no garden other than a path leading straight into the car park, which the staff used to drag wheelie bins and go back and forth to the terrace and no inner courtyard to see. After complaining that it was no more than a motel room and definitely not as described, the receptionist very begrudgingly accepted to move us at our cost. We were disgusted. After further complaints we were given an upgraded room for 2 nights but had to move back to the motel room on the 3rd. Unfortunately I was poorly during the stay and on asking if there was room service there was none, so my partner had to go and find a takeaway open. The constant comings and goings from cars and motorbikes with their lights shining through the window and doors banging was just ridiculous and then top it off, a restaurant over the road was holding a party with banging music all night. As for the motel room, there was no ventilation in the bathroom, black mould in the shower and on the ceiling, which is a huge health hazard and a huge crack running along the wall in the WC badly patched and painted over. The only window you could open was the door so the aircon was on constantly. 4 stars. I think not! No we definitely would not stay here again and would advise anyone else to seriously think before doing so.
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