세레나 비치 리조트(Serena Beach Resort)

The worst place. Worst rooms. Worst food. Worst staff, especially Jayesh sanghvi.Dont waste money. We have visited so many resorts across India but this Serena was worst overall. They serve bogus and tasteless food, rooms were very dirty, don't go there.

All indoor games not free and free games are broken. So not enjoyed at all. Expensive resort due to limited facilities available. Service water quality is poor. Any one book resorts due to games and all other facilities to utilize their vacation. Mrp 20 rs. Drinking water is sold at 60 rs price.

The worst place,worst staff ,worst rooms and worst food and they charge so much for all these,pls dont waste your money. I have visited so many resorts across India and i have got proper service but with Serena resort I am totally dissatisfied ,I will never go there again

Overall property is good. Very professional staff. Food is tasty. Location is perfect. Only it’s overpriced.

We paid 1800 rupees for a day pass to access the facilities. It was explained that this includes use of the shower with shower gel, pool and food. We paid this for 9 of us. When we got to the pool every single lounger was hogged with peoples things and bags many people drying their underwear on there. We asked for towels but the member of staff did not understand and walked off. We asked about the loungers again no response. The pool is not heated and was absolutely freezing and usable. The showers and changing need a lot of attention, they need a very very deep clean, there were no toiletries, no hot water and literally a dribble of water coming out. The true gem is the restaurant the food and service was excellent. They accommodated special dietary requirements too. Was some of the most delicious food we had in India. The grounds and decor are beautiful too. With some tweaks this place could be superb. Paying that much per head just to eat at the restaurant but not be able to shower, sit down or relax or use the pool was slightly obscene.

Location is good and food is average and amenities are limited and even pool is also not private, this is common for all including those who are not staying in this resort and overall this is too expensive if you are staying here

Paid for day package with 2 children. Very calm atmosphere and very clean. Pool water was cold but due to season. Facilities available although had to pay extra for some facilities in the children's play area. Staff were friendly and accommodating. Would go again.

Nice atmosphere with beach view staff is good also the property is nice garden js good also tree abd a thing is well maintained

The property at this location is amazing, peaceful& relaxing. The tent are well maintained, good service, bathroom toilet and tent are too good.