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파라다이스 리조트
3.8/557개의 리뷰
Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.
더 주리 쿠마라콤 케랄라 리조트 & 스파
4.3/555개의 리뷰
이 장소는 분명히 외관에서 전성기를 지나갔습니다. 디럭스 라군 뷰 룸은 '최고' 날짜를 지나갔습니다. 가구가 아지고 거울에 큰 얼룩이 있고 체크인 할 때 방에서 냄새가 났으며 에어컨은 19도의 한 설정에서만 작동합니다. 목공예품은 조잡하게 수리되었으며 유리 문은 더러워 노게 변했습니다. 재산의 유지 보수 및 유지 보수는 분명히 심각한 관심을 기울였습니다. 슬프게도, 내가 *** agement에 방의 사진을 보여 주려고했을 때, 그것은 거의 우려를 불러 일으켰습니다. 연장된 Covid 잠금과 열대 기후와 습한 공기가 부동산에 엄청난 피해를 입었다는 소식을 들었습니다. 즉, 우리는 정말 많은 일을 할 수 없습니다! 그러나 아마도 재산의 개조가 진행 중입니다. 그러나 우리에게는 도움이 되지 않습니다. 설명은 유효할 수 있지만 무관심한 응답은 질투하고 완전히 예상치 못한 것입니다. 그리고 어떤 식으로든, 우리는 유료 손님으로서 더 나은 것을 기대해서는 안 될까요? 오늘 아침 아침식사로 파파야는 익지 않았고 파인애플은 과익고 변색되었습니다. 그리고 최고. - 그들은 제공할 품위 있고 신선하며 익은 현지 바나나를 찾을 수 없었습니다! 점심에 태국 그린 카레는 맵다. 너무 맵고 우리 4명 중 누구도 한 가락 이상을 먹을 수 없었습니다. 우리는 그것을 먹기를 거부하고 그들에게 그것을 되찾아달라고 요청했습니다. 그러나 놀랍게도 그것은 우리 청구서에 나타났습니다. 사과는 제공되지 않았습니다. 당연히 우리는 접시 비용을 지불하는 것을 거부했습니다. 처음 24시간 동안 꽤 다행입니다.
타지 쿠마라콤 리조트 & 스파 케랄라
4.5/563개의 리뷰
We recently stayed at Taj Kumarakom which I had booked blindly thinking Taj would provide the best experience. Little did I know! The food was so bad that we ended up eating at Lake Resort Kumarakom for all meals. I would highly recommend that. In fact we were thinking we should have better stayed there. The manager at the reception, Priya, was quite cold, refused to upgrade our rooms which I wanted to do using the Taj Epicure room upgrade vouchers. While she claimed there were no rooms available, I spoke to the cleaning staff and found that two rooms were vacant. When we enquired about using Uber her response was again non-committal because obviously she wanted us to use the hotel cab and charge a bomb. The lights in the room kept going out and we had to keep readjusting the key to get power back. Thee seemed to be some loose connection. Overall it was such a poor and disappointing experience, I would not recommend staying here and wasting your money. When you stay in a five star it’s not only the facility but the people and customer service that makes the stay unique and worthwhile. In contrast we had an amazing experience at taj kochi who were really hospitable.
파크 레지스 아베다 쿠마라콤
4.1/589개의 리뷰
i recently had the pleasure of staying at this beautiful resort, and it was an incredibly relaxing experience. the ambience inside the property is truly pleasing and serene, with a nature-friendly vibe that immediately puts you at ease. the rooms were well-maintained, spacious, and provided a perfect balance of comfort and style. one of the highlights of the resort is definitely the pool—it’s stunning and adds so much to the overall experience. if you’re visiting, i highly recommend opting for the pool-view villas; they offer an unbeatable view and atmosphere. the food was delicious, with a wide variety of options, although slightly on the pricey side. that said, the quality more than made up for it. lastly, the staff were incredibly friendly and helpful, making our stay even more enjoyable. overall, a wonderful place for a peaceful getaway!
쿠마라콤 헤리티지 - 쿠마라콤
4.4/520개의 리뷰
A nice resort at a reasonable price. Very quiet surrounding in a village. Large wood laden room with all amenities. Limited Food options, particularly for a vegan like me, but enough to sustain. Also, a nice vegetarian restaurant nearby for a change. Bird sanctuary and museums are a tuktuk ride away. Village walks and temple visits in the neighborhood are quite pleasant. Priya and Ananthu at the front desk are very warm, soft-spoken and extremely helpful in anything you need. Krishna the care-taker and Prince at the kitchen are kind and highly responsive Overall, a memorable stay !
쿠마라콤 레이크 리조트
4.7/548개의 리뷰
My stay at Kumarakom Lake Resort was an unforgettable experience. From the moment I arrived, the impeccable attention to detail was evident, from the greeting on arrival to the beautifully maintained grounds to the thoughtfully curated houses. Every element was crafted to perfection, ensuring a truly luxurious stay. What set this resort apart was the personalized service and highly trained staff. Every team member went above and beyond, anticipating my needs and adding thoughtful touches throughout my visit and managing my expectations (I.e. regarding the visit to the bird sanctuary). I also loved the chance to try pottery. The buffet options were outstanding, offering an impressive selection of local Kerala dishes alongside international cuisine, all prepared with fresh, flavorful ingredients. If you’re looking for a resort that combines luxury, world-class service, and cultural experiences, Kumarakom Lake Resort is the perfect choice. Can’t wait to return!

FAQ (자주하는질문)

호텔 기본 정보

호텔 수31개
리뷰 수844개
요금 (높은 순)NZD 2,526
요금 (낮은 순)NZD 63
평균 요금(주중)NZD 350
평균 요금(주말)NZD 358