엘스 쿠알라룸푸르(Else Kuala Lumpur)

Little no inconvenience. Hotel no private parking Overall it ok. The bed Comfortable. Room clean. Classics Restoran . Can take breakfast dinner lunch at here.

Location was perfect. You have the perfect balance of a small boutique luxury hotel and local street food flavours at your door step. Famous and award winning cocktail bars are a stone throw away. The hotel is conveniently located 15mins taxi ride from Bangsar or Bukit Bintang / Pavillion. If it is during peak period, it will be ard 30mins. I would not choose to stay in the 5star hotels in near twin towers because there’s a lot more cafes, local restaurants and street food at Else Retreat. The only downside is their breakfast menu and waiting time. We arrived at 9.30am and it was until 10.20am when we are served the main breakfast course.. It wasn’t just our table, it was all the tables. From the way food was served, it was down plate by plate, and one at a time. Almost as if there was only 1 chef. And there was only about 3 tables that ordered before me.. all are couples. Breakfast menu is limited and service crew do not really understand English — I wanted to top-up for avocadoes but they do not understand. Greek Yoghurt Parfait was way too sweet. Smoked salmon didn’t look fresh and the portion given was underwhelming. Raw Kitchen’s Breakfast Menu pales in comparison to their dinner. That’s why on our 2nd and 3rd morning , we didn’t bother to eat their breakfast anymore. Everything is perfect at the stay including each crew. I like that they use Omno products and is a environment sustainable hotel. Having a Dyson hair dryer is a plus too! If you are a light sleeper - as there are only 3 stories, you are close to the street - you may hear street honking and noises.. but midnight, it is extremely quiet. Double shades blinds helped ! Overall - will recommend to anyone to stay here when they visit, just don’t include breakfast in your package. You can get better brunch or local breakfast within 5mins walk.

A small highly aesthetic boutique hotel with only 49 rooms that brands itself as a wellness 5 star hotel but falls short on practicality and service standards that you would expect from a 5 star property. Rooms are beautifully adorned and look pretty in pictures but in practice are inconvenient when in use. The bed is on a platform area which requires navigating up 3 steps which can be hazardous at night when trying to go to the bathroom. The TV is recently sized but it is far from the bed and it can't be moved any closer as it's fixed to the wall and not on an extendable mount. The bathroom partition is lined with wooden slats which allows in the cold air from the main room which results in freezing temperatures when exiting the bath. Was told the wrong timing for last call for breakfast as the timings are not the same for weekends and weekdays and was unable to be accommodated for breakfast, there was no attempt at service recovery from the staff. On the previous day on the weekend, another group had been left waiting almost an hour for their breakfast while everyone else was served due to a mix up in orders, even after they complained their orders were not expedited and others were still served before them, there was no attempt at service recovery for them either, not even a free coffee.

Big shoutout to Venessa and Aliya from guides team for your exceptional service! Tip top service from guides and concierge team. Friendly staffs. Interior is breathtaking and sophisticated. Breakfast was sooo good. Definitely worth a try.

Nice hotel good service have a great staycation here recommend 👍🏻

Else Kuala Lumpur provided a serene escape in the heart of the city. The stylish rooms, convenient location, and exceptional service made for an enjoyable stay. Recommended for those seeking comfort and convenience in Kuala Lumpur.

I love this hotel , Its really good ,Absolutely Recommended. overall is perfect

Amazing hotel room. Amazing breakfast - very impressed and important to have. Most of the branded hotels provide poor breakfast but Else is extremely different. Overall, the best Luxury hotel in KL.

The thing about being a regular here is the staff will remember ur name and they would know what is expected of them. Managed to speak to the management staff on the noise from outside, they assured us they are definitely looking into this. Another amazing stay here