로이스 호텔 KL 센트럴

지금까지는 괜찮고, 예산에 맞는 3성급 호텔입니다. 더 이상 기대할 수 없습니다. 전반적으로 오클라호마.. 기대에 부응하지 못한다면 이 호텔을 선택하세요..

프런트의 오빠가 매우 상냥했습니다! 다음 날 5시에 ​​체크 아웃하고 싶다고 말하면 승낙해 주고, 로비의 침대에서 잠을 자고있었습니다 🥺

Avoid Royce Hotel KL Sentral – Looks Can Be Deceiving! This photo says it all, guests have to bring their own pillows because the hotel’s bedding is so dirty and unhygienic! The room was dusty, the bed sheets and covers were old and stained, and I even found insects (banyak kutu busuk) under the TV cabinet. The hallway was dark, with blinking lights, adding to the terrible atmosphere. The only thing clean here is the lobby, which is clearly designed to deceive guests into booking. Don’t fall for it! I strongly do not recommend this hotel. Stay elsewhere if you care about cleanliness and comfort!

Good place to stay. Hotel is big, location is very near to Kl Nu Sentral. Check-in process is fast and seamless. Reception is very helpful and friendly.

Seriously there were renovations going on during my stay thus I couldn't give them a good review. The receipt area is full of dust and the rooms were old and mouldy. Receptionists were helpful and there are enough eateries around.

1. Cleanliness - dirty & floor not vacuum with previous guests ladies hairs. 2. Receptionist needs to practice more customer service skills as no greetings at all. 3. Room was not cleaned for 3 nights and reason given by receptionist the laundry is closed. 4. Towels dirty & stains 5. Pillows need to change as is really soft and need to discard. 6. Night time got big cockroaches flying around. 7. Night time big lizard come out behind TV, really scary. 8. TV channel limited n the reception coverage is really bad. 9. Room amenities not replaced daily. 10. Reminded overall room cleaning but only make up bed, without change of towels. Note: Will not stay & recommend my contacts to stay in Royce hotel as the cleanliness & hygiene is really POOR. Service is sucks