스파 시설이 있는 크라쿠프 호텔

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

우리는 2011 년부터 매년 크라코프에 갔다. 이것은 우리 가이 호텔에 머물렀을 때 처음이며 확실히 다음 여행을 위해 머무를 것입니다. 호텔은 매우 현대적이고 도착시 매우 환영합니다. 체크인이 쉽고 객실에 반갑습니다. 변화를주는 작은 손길. 방은 매우 깨끗하고 편안한 침대와 대형 TV였습니다. 좋은 시설과 와이파이. 당신이 필요한 전부입니다. 우리의 유일한 (매우 약간의 그립 – 당신은 폴란드에있다)! ! TV에서 볼 수 있었던 모든 것은 CNN 또는 FRENCH NEWS (다행히 영어로)였습니다. BBC 월드 뉴스가 없습니다. 아침 식사는 매우 좋았습니다. 우리의 지난 이틀 동안 코로나 바이러스로 인해 식당이 문을 닫았으므로 우리는 아침 식사를 위해 룸 서비스를 받았지만 여전히 우리가 선택한 모든 메뉴를 제공했지만 메뉴는 제한되어 있지만 아래층에서 먹는 것과 다르지 않았습니다. 남편과 생일을 맞이한 과일과 케이크의 멋진 몸짓이 우리 방에서 보냈습니다. 모든 직원은 매우 친절하고 항상 도움이되었습니다. 우리는 돌아올 것이다.

I stayed here 6 years ago and returned with 5 friends as it is so well located and we were so well looked after by the staff previously. This hotel is 80 metres from the main square, local Polish restaurants in the same street were delicious and such fantastic value if it’s too chilly at markets to eat outside. The hotel is older in style, we loved its grandeur. It is immaculately clean with a wide choice of food for breakfast. What has made this hotel so fantastic is the staff. Nothing was too much trouble for any of them. They arranged taxis, luggage, always checking we had all we needed. We celebrated one lady’s birthday requesting from the restaurant manager a reserved table for 6 of us at a busy breakfast time. She truly surpassed expectations. We arrived to a beautifully decorated table, they played happy birthday and our friend was thrilled. Andreja one of the doormen is a sweetheart. He gave us a tour of the old ballroom, lighting up the gorgeous glass ceiling for us to see, did lots of photos by the Christmas tree of us all and treated us like royalty, helping with bags, getting coats on. We had a wonderful stay and this wonderful hotel. Thank you to all at The Grand Hotel, Krakow

Great week vacation. Visited Krakow for a week vacation with another family. Beautiful hotel amazing views from the rooms. Rooms very clean with very nice design. Book a river view room with club lounge access. Great lounge with amazing afternoon beverage and snacks offering. The breakfast is the best ever had. Big variety and great service staff. The location Is the best in the city close to wawel castle and only some minutes walk from the main marker square. Krakow is beautiful city. Authentic buildings and many restaurants and cafes . Very friendly city for bike and walks.

호텔 유니쿠스 팰리스에서 3 박 - 처음부터 끝까지 놀라운 경험. 직원들은 매우 도움이되고 친절하며 손님을 위해 뛰어납니다. 프론트 데스크 및 스파 리셉션에서 항상 많은 직원. 그들은 우리의 체류를 매우 쉽게 만들었습니다! 객실은 아름답고 매일 청소되며 높은 수준으로 청소됩니다. 호텔의 위치는 이상적이며 주요 광장까지 도보로 불과 몇 분 거리입니다. 근처에 많은 상점과 장소가 있습니다. 스파는 훌륭합니다-온탕과 수영장은 항상 매우 깨끗하고 편안합니다. 우리가 호텔에 머무는 동안 내 파트너가 나에게 제안했습니다. 여행은 믿어지지 않았고 호텔은 항상이 이유로 나에게 특별 할 것입니다. 좋은 숙박 감사합니다.

We stayed for 3 nights and the hotel was amazing. About a 5 minute walk from shopping centre and another 5 to the centre. Rooms were clean and really big with comfortable beds. The staff were super friendly and helpful and let us leave our bags before check in and let us sit in the restaurant when it was closed to wait for taxi picking us up on way home. We wouldn’t chose to stay anywhere else if we came back as our experience was so good.

호텔은 훌륭했습니다. 객실은 크고 깨끗하며 직원은 훌륭했고 Wi-Fi는 정말 좋았으며 음식은 훌륭했습니다. 문자 그대로 단일 문제를 생각할 수 없습니다. 리셉션 데스크의 과자조차도 훌륭했습니다 (젤리 과자를 좋아한다면). 내가 꽤 오랫동안 머물렀던 최고의 장소 중 하나

이 호텔은 완벽했습니다. 유럽에서 가장 큰 중세 광장까지 도보로 3 블록, Wawel Castle, Schindler Museum 및 놀라운 유대인 지구까지 2 달러 FreeNow 앱 (Uber보다 저렴) 택시 이용. 객실은 적당한 크기이며 방음 시설이 잘 갖추어져 있습니다. 각 투숙객은 머무는 동안 돌볼 식물을 선택할 수 있습니다. 매일 집안일을 거부하면 보상을받습니다. 프론트 데스크와 레스토랑의 직원은 훌륭한 영어를 구사하며 매우 도움이되었습니다. 뷔페는 신선한 과일과 내가 폴란드에서 가지고 있었던 최고의 물고기로 훌륭합니다. 샤워는 실제로 문이 있고 AC는 훌륭했습니다. 보기는 훌륭합니다.

매우 완벽한 경험! 호텔은 매우 깨끗하고 객실이 크고 시설이 완벽하며 주변 경관이 매우 아름답고 크고 작은 슈퍼마켓 쇼핑 센터가 있습니다. 역과 중앙 관광 명소에서 가깝습니다. 여가를 위해 여행하는 경우 실제로 도보로 이동할 수 있습니다. 호텔의 서비스는 놀라울 정도로 좋았습니다. 우리가 가게에 도착해서 나올 때, 우리는 큰 상자를 가지고 나갔습니다. 프론트 데스크 직원이 나와서 절차를 처리하기 위해 사무실로 갔다. 더 감동적인 것은 우리가 5시간 일찍 도착했다는 것입니다. 우리는 먼저 수하물을 저장할 수 있는지 물었습니다. 그럼 정오 이후에 다시 확인하겠습니다. 프론트 데스크의 소녀는 준비되지 않은 방이 있는지 확인하는 데 도움이 될 것이라고 말했습니다. 체크인 하실일이 있으시면 일찍 체크아웃 하시고 방을 구하세요! ! 이 호텔의 서비스는 유럽에서 정말 드뭅니다! 유럽 호텔은 치과 장비를 제공하지 않습니다. 이것은 다른 사람들이 준비해야 합니다.

We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r