Headline: adequate but disappointing for the price point. Service: this was the biggest disappointment. Check in and check out times were very strict and inflexible. I arrived early (9:30 am), and they told me I would have to pay to get into the room before 3pm. I declined and stored my luggage, which was appreciated, but fairly standard. When I asked for late checkout, they gave me an extra hour and could not offer later checkout even for a fee, so that I checked out at 1pm, but my flight was not until 2am. Friends at the hotel across the street had complimentary late checkout at 8pm, just saying. Room: the AC wasn't great, and the shower temperature was variable. Clean enough; not pristine. Amenities: Gym was great--lots of different machines and weights. Nice steam showers. The bar was consistently empty and understaffed--the one time I tried to order room service, no one picked up. Breakfast had limited western or vegetarian options--not necessarily a ding, but something to be aware of. The main pool was closed for renovation while I was there, and seating around the smaller pool was very limited and within the "splash zone" of kids playing in the pool.
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