수영장이 있는 꼬창 호텔

이곳에 벌써 2번 묵었습니다. 첫 번째는 4일이었습니다. 두 번째는 7일 동안 머물렀습니다. 클롱 프라오 해변에 위치하여 태국 휴가가 아니라면 매우 아름답습니다. 휴일이면 태국인도 많고 아이들도 많아서 좀 시끄럽고 짜증날 수 있어요. (프라이버시와 조용함을 원하신다면) 아침식사도 푸짐하고, 직원분들도 매일매일 친절하십니다. 항상 웃으며 인사하는 호텔입니다. 걷는 것은 조금 피곤하지만 정말 자연스럽습니다. 수영장이 2개 있고, 호텔 밖으로 나와서 먹을 것을 찾기가 매우 쉽습니다. 방은 좋고 깨끗합니다. 직원분이 매일 청소를 해주십니다. 완벽한 편의 시설: 칫솔 세트, 면도 키트, 바느질 키트, 면봉, 시원한 에어컨을 권장합니다.

호텔에는 자체 해변이 있습니다. 직원들은 매우 친절했고 훌륭한 서비스를 제공했습니다. 아침 식사로 다양한 음식이 제공되었습니다. 내 방은 넓었다. 그런데 제 방에는 개미가 너무 많았어요. 물이 충분히 뜨겁지 않았고 샤워기의 수압이 낮았습니다. 욕실에는 큰 유리창이 있었지만 친구가 목욕하는 모습을 볼 수 있도록 커튼을 완전히 닫을 수 없었습니다. TV에 신호가 없어서 호텔에 수리를 요청해야 했습니다.

가든 빌라 방을 예약했는데 도착해서 해안 방을 원했는데 이미 예약이 되어 있어서 2열을 배정받았습니다. 문 바로 밖에는 1시간 길이의 수영장이 있고, 빌라 바로 건너편에 바다가 펼쳐져 있습니다. 환경 : 바닷 바람을 불고 낮에는 파도 소리를 듣고 밤에는 개구리 소리를 듣는 것이 매우 즐겁습니다. 위생: 위생과 디테일이 완벽합니다. 지금까지 머물렀던 호텔 중 가장 사려 깊습니다. 시트와 이불 커버는 매일 시간에 맞춰 교체되며, 객실의 비치백과 비치 타월도 시간에 맞춰 교체됩니다. 시설: 발을 쉽게 씻을 수 있도록 객실 문에 수도꼭지가 있습니다. 바닥 매트도 넉넉하고 자쿠지도 있어서 아이들이 아주 좋아합니다. 케이터링: 6일 동안 숙박하는 동안 2식을 제외하고는 호텔에 머물지 않았고 다른 모든 식사도 호텔에서 먹었습니다. 우리는 정말 만족했고 디저트를 적극 추천합니다. 서비스: 서비스가 정말 훌륭하고 모든 문제가 가능한 한 빨리 해결됩니다. 우리가 떠날 때 차가 시동이 걸리지 않았습니다. 프론트 데스크 직원이 자동차 수리 회사에 연락하여 전기를 공급받을 수 있도록 도와주었고 문제는 신속하게 해결되었습니다. 적극 추천하는 호텔

Sehr schönes Hotel, stellenweise leider etwas abgewohnt, aber trotzdem noch ganz schön. Wir hatten ein Bungalow direkt am angrenzenden Fluss, was von der Lage her schön war, jedoch von Innen sehr Standard eingerichtet und ziemlich abgewohnt war. Zudem war es ganz leicht schräg. Aber das hält sich in Grenzen, darüber kann man hinweg sehen. Es gibt 2 schöne Pools in der Anlage mit ausreichend Liegeflächen. Zudem wird ein kostenloser Shuttle Boot Service zum Strand und zur den Fireflys angeboten. Wenn man Pech hat wartet man jedoch lange auf das Shuttle bis es einen wieder mit zurück nimmt oder man verpasst die Rückfahrt (18 Uhr), dann muss man ca. 25 min zu Fuß zurück gehen (Navi oder Ortskenntnisse nötig). Das Frühstücksbuffet ist leider nicht empfehlenswert, die Auswahl sehr klein und geschmacklich auch nicht so gut, dann lieber für kleines Geld auswärts frühstücken. Der Service an sich war völlig okay und sauber ist die Anlage auch. Von der Lage her ist ein Roller vorteilhaft, aber kein Muss, in 15-20 min Gehweg erreicht man auch das wichtigste. Das Wlan in den Zimmern ist okay, reicht für Netflix. Aber zum Arbeiten vllt. nicht so geeignet.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Good place that is beautiful and charming ,Good service customer that I love when they smile , Delicious American breakfast food and here’s view is nice-looking mountain.I will come back to stay at Annnika Resort agin.

훌륭한 서비스를 제공하는 훌륭한 호텔. 아주 좋은 객실 거리까지 가는 셔틀 일정은 도보 거리가 약 1.5km로 꽤 멀기 때문에 그다지 편리하지 않지만 길을 따라 원숭이에게 먹이를 줄 수 있습니다. 우리는 모든 것에 만족합니다. 직원은 최고 수준입니다! 레스토랑은 상당히 비싸고 거리에서 신선한 코코넛 가격은 35바트, 호텔에서는 180바트입니다 😀😀 아름다운 녹지, 우리는 수영장이 있는 방에 살았고 멋진 전망을 감상했습니다. 빌라도 좋습니다. 비오는 날에도 휴가를 밝게 해주었습니다.