호텔 자이

Our stay was good, ambience of the hotel was excellent, the deluxe double bedrooms were excellent , the hotel serves breakfast and dinner as it comes as a part of package, for lunch we have to pay to eat the hotel has its own nursery, there is a indoor games room and a lawn backside. the hotel had sufficient car parking, food at the restaurant was ok could have been better

location was good, food was good but not much varieties.. staff is very polite and service are excellent

Ambience very good , clean and tidy , food was good , request to provide idly for dinner especially for small babies that's the only concern.they haven't provided even after the request.i

Food was amazing but i have one sugession better to keep air circulation on rooms. Sometime dificult to breath.

Instead of booking for 31 Mar 2025 , I have booked wrongly for 01 April 2025 then immediately rebooked to 31 Mar 2025 through makemytrip But as part of rebooking makemytrip cancelled my booking of 01 April 2025 without any refund then it booked 31 Mar 2025 separately. All this happened within few minutes, MakeMyTrip is going very strictly on the policy of no refund even though this booking was not intentional and it'a genuine human mistake. There is no easy way to contact customer care of makemytrip Tried checking with MakeMyTrip multiple times but my request for it was not considered at all. Issue is with “Hotel Jai, Hotel in Kodaikanal,Booking ID - NH******6138” I have completed below stays in the same hotel. 31 Mar`25 Mon: Hotel Jai Completed Hotel in KodaikanalBooking ID - NH******6780 30 Mar`25 Sun: Hotel Jai Completed Hotel in KodaikanalBooking ID - NH******3236

Clean room and friendly staff. Dinner options were poor. The buffet had almost the same items every day and they didn't have anything to drink on the dinner buffet. You have to pay for the dinner buffet and have to pay additionally for anything to drink.