평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.5
시설4.5
서비스4.5
청결도4.5
검색 조건:
정렬 기준:
모든 리뷰(53)
높은 평점 리뷰(39)
사진/동영상 리뷰(10)
평점 낮은 리뷰(1)
Passenger33027490283
투숙일: 2024년 11월
출장
5.0/5
강력 추천
작성일: 2024년11월18일
Very helpful and courteous staffs,Nice ambiance,Good care taken during our stay by each of the staffs.Housekeeping also Very good.However expectations are very hence feel disappointed on few occasions.Overall nice experience.Best wishes to all
번역
숙소 답변: Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had and comfortable stay with us. I will share your feedback with our team. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon… Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
freespirit9
투숙일: 2024년 10월
커플
5.0/5
강력 추천
작성일: 2024년10월22일
Fabulous location Excellent staff , warm hospitality , in particular Miss Elizabeth. Delicious food in both restaurants. Soothing evening cruise with explanation. Friendly and helpful staff throughout the hotel. Pretty infinity pool
번역
숙소 답변: Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback on various experiences. I will share your feedback with our team, and in special to Ms. Elizabeth-Guest Relations Manager. I am sure that this feedback will serve as an encouragement to all our associates at the hotel. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon… Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
Deepu G
투숙일: 2024년 10월
가족
5.0/5
강력 추천
작성일: 2024년10월7일
I went to the prowrty with my family for a quick weekend getaway. Great ambience with awesome stay in the smoothening river side. Had a wonderful. Staffs were very helpful. Food was good. Swimming pool and spa were really good. Waiting to come back.
번역
숙소 답변: Dear Mr. Deepu, Greetings from Taj Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback, and I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all our associates at the hotel. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon… Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
Global Mindfuln... C
투숙일: 2024년 9월
가족
5.0/5
강력 추천
작성일: 2024년9월12일
Felt like home in a mesmerising luxurious and scenic surrounding. This is the beauty of staying with Taj hotels. The staff was extremely loving, kind and respectful and were ready to do anything to make us happy and comfortable. The amenities were neat and clean and the service was par exellence. Thank you Taj Malabar people. Kudos.
번역
6/9
숙소 답변: Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Thank you for your comments about the location, ambience of our hotel and overall services rendered by our associates. Our constant endeavor is to offer comfort and services to all our guests which are home away from home. Your feedback inspires us to perform better and deliver enriching experiences to our guests. We appreciate your feedback once again and hope to welcome you back in the near future. Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
Krishnan V
투숙일: 2024년 9월
가족
5.0/5
강력 추천
작성일: 2024년9월7일
Excellent property - service from entry to exit was very very nice. SPA was excellent and very nice treatment we had. The staff at reception restaurant and every place was very courteous. Also the food served was excellent. Shall visit again
번역
숙소 답변: Dear Mr. Krishnan, Greetings from Taj Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback, and I will share your feedback with our team, and I am sure that this feedback will serve as an encouragement to all our associates at the hotel. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon… Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
YoshitaSwarup
투숙일: 2024년 9월
가족
5.0/5
강력 추천
작성일: 2024년9월6일
We had a great time as a family... there's a solid reason why we choose Taj every time we travel!! Each experience at Taj Kochimm..the welcome dance, the awesome room with a stunning view, the way the staff anticipated every need and catered to it, the Mohini Attam, the infinity pool, the jacuzzi .. was outstanding. But my favourite was the yoga session.. being a yoga lover, I was blown away by the depth of knowledge of Sreejith, the yoga teacher... Seriously best in class!! We all enjoyed our stay and it became the highlight for us! Thank you Taj!
번역
숙소 답변: Dear Mr. Swarup, Greetings from Taj Malabar Resort & Spa, Cochin! We sincerely appreciate for taking your valuable time to share this positive review on TripAdvisor. We are happy to know that you thoroughly enjoyed our location, overall services, dining experience and the overall Spa experiences during your recent stay with us at Taj Malabar Resort & Spa. We are blessed with a location that offers a view unlike any other. I have personally shared your feedback with the entire team and in special to Mr. Sreejith-Yoga Instructor. Our entire team is very glad to have been of service to you and delighted to have received your kind words of appreciation. Reviews like these help us stay motivated and continue to keep providing our guests with a seamless experience. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
heena v
투숙일: 2024년 8월
개인
5.0/5
강력 추천
작성일: 2024년8월30일
This was my first stay at the Taj Malabar. The property was amazing and the view was spectacular. From arrival to departure, the staff were so hospitable and the sunset cruise was a magical experience. Angel and Sumesh were kind enough to help me with the check in and check out procedures. Juhi from the HK team, Amol, Rijol & Elizabeth deserve special recognition for their exceptional hospitality.
번역
arnab252
투숙일: 2024년 7월
가족
5.0/5
강력 추천
작성일: 2024년7월19일
Thank you Taj Malabar for a wonderful holiday experience. We flew from Mumbai in Tata Air Vistara. On landing we were politely greeted by the chauffeur and drove in a Tata Safari. And then we stayed at the Taj. All ***** we enjoyed the hospitality of The Taj brand. We were given a warm welcome by the front office team. Everyone greeted us with a smile. The room was clean with an excellent view of the backwaters. The food spread was excellent. We actively interacted with Chef Anoop and team and enjoyed delicious Kerala cuisine. We also greatly enjoyed the dance program showcasing the various dance forms of South India. Special thank to Alex from the restaurant, Abhijat, Kashish from the front office for extending all support. Taj Malabar has made an amazing impact on me. I hope to visit again soon.
번역
숙소 답변: Dear Mr. Arnab, Greetings from Taj Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. Our entire team is very glad to have been of service to you and delighted to have received your kind words of appreciation. Reviews like these help us stay motivated and continue to keep providing our guests with a seamless experience. Mr. Alex, Mr. Abhijath and Mr. Kashish are thrilled to be remembered by you. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon… Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
Excursion02700481811
투숙일: 2024년 6월
가족
5.0/5
강력 추천
작성일: 2024년6월26일
The welcome in this heritage property just sways you to blissfullness! The view of the backwaters and sunset boat tour is amazing! They served our breakfast upon request on the porch outside early morning and the weather made it perfect to enjoy chai ***** with some rain! The hospitality of the staff is out of this world, Ahilan took great care of our food preferences and catered to every small nuances! We felt really pampered!
번역
6/11
숙소 답변: Dear Ms. Gautham, Greetings from Taj Malabar Resort & Spa, Cochin! We sincerely appreciate for taking your valuable time to share this positive review on TripAdvisor. We are happy to know that you thoroughly enjoyed our location, overall services and food offerings during your recent stay with us at Taj Malabar Resort & Spa. We are blessed with a location that offers a view unlike any other. I have personally shared your feedback with the entire team and in special to Mr. Ahilan at the Pepper restaurant. Our entire team is very glad to have been of service to you and delighted to have received your kind words of appreciation. Reviews like these help us stay motivated and continue to keep providing our guests with a seamless experience. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
Sightseer43638674215
투숙일: 2024년 7월
기타
5.0/5
강력 추천
작성일: 2024년7월4일
I would say Anmol Agarwal such a wonder person I must say really a helpful personality I was there with my wife and taj cochin is a wonderful property and such a wonderful location I must say you should visit here once in a lifetime taj really good
번역
숙소 답변: Dear Dr. Ohri, Greetings from Taj Malabar Resort & Spa, Cochin! We appreciate for taking the time to share your feedback regarding your recent stay with us. Nothing pleases us more than receiving such happy reviews from our patrons! We are very happy to note complimenting the location, overall services and facilities of our hotel. Indeed, our team is always on their toes to assist our guests and make them feel comfortable. I have taken the liberty to communicate your feedback to my entire team and in special to Mr. Amol Agarwal-Asst. Front Office Manager. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Once again we thank you for sharing your valuable feedback. It was a pleasure serving you and we hope to welcome you back soon for another memorable stay. Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
리뷰어
투숙일: 2024년 12월
기타
5.0/5
강력 추천
작성일: 2024년12월16일
Wow! Our first Taj experience was much more than we could have expected. From a beautiful cultural welcome to the wonderful treats you provide your guests, Taj is most definitely in a class of its own. I have to give a special mention to the guest relations manager at Taj Malabar, Elizabeth George Mooken, who made our stay extra special with her amazing personality and attention to detail. She also did a grand job during our boat cruise in explaining the culture and history behind our sights. The hotel grounds are impressive and impeccable, the staff always have a smile on their faces and nothing ever is too much trouble. We look forward to our next stay with you.
번역
리뷰어
투숙일: 2024년 12월
기타
5.0/5
강력 추천
작성일: 2024년12월9일
This is a charming, relaxed property with gracious decor and excellent service. The reception and porter team are warm, welcoming and highly trained. The concierge team were helpful and proactive. We stayed in a heritage room, which felt recently rennovated and was exceptionally well appointed and serviced. The pool and spa facilities are very good - as are treatments. We found the bar staff fantastic - wonderful cocktails and attentive services. Main restraurant dining was a little variable - breakfasts are bufett style and excellent. We found the dinner and lunch experience a little disappointing. We enjoyed high tea one evening, and although we did not do the complimentary sunset harbour cruise - other guests looks like they loved it. If we return to Kochi - we'll be back for sure.
번역
리뷰어
투숙일: 2024년 12월
기타
5.0/5
강력 추천
작성일: 2024년12월8일
Terrific facilities and great staff. The check in and out were a breeze. The room was spacious and well decorated. The food was also very good. Nothing to complain about. Quite the contrary, the Taj Malabar was exceptional. Will definitely return.
번역
리뷰어
투숙일: 2024년 12월
기타
5.0/5
강력 추천
작성일: 2024년12월5일
The stay with Taj Malabar has been simply awesome. My wife and I wanted to take a break from back to back marriages. Taj Malabar provided that ambiance and support. The hospitality was super. What I liked was the personal touches at every touch point. Within 2 days everyone including the security guard recognized us which gave us tremendous sense of comfort. Ms Elizabeth, Ms Zehan and Amol were outstanding. Uday and everyone at the restaurant were simply the best. We both have liking for Darjeeling tea and various chefs ensured that we get the best of Darjeeling tea at Kochi. Overall, a memorable two days in one of the best located Taj hotel, surrounded by water.
번역
리뷰어
투숙일: 2024년 12월
기타
5.0/5
강력 추천
작성일: 2024년12월2일
Had a great time at Taj. Although I'm a local, I was here for a 1-day staycation. Place was calm, especially around the sunset time at the lawn. Staff were very courteous. Room was good as well. Perfect place for a laidback stay in Kochi. Would definitely visit again.