Ambassador777980
2024년 1월 14일
Osm location , Excellent service and satisfactory taste buds is what makes IHG Kochi unique . IHG Kochi adds a touch of the local flavour to its cuisines other than the usual continental taste which is same at most of the IHG Hotels . I may have missed a few names ,but I can say service is Top class. Pre boarding experience ,proactive approach and arranging a surprise shows the service request exemplaray experience provided by Praveen . I see Ashish as an amazing team player and problem solver ,if anyone has an issue approach him he will resolve and provide you an enthralling experience. Ashish surprised me with a Xmas cake during one of my stay and made it feel special. Renjitha provides you with an osm welcoming experience and recognising you as an IHG member. Sohail the smart boy with a pleasant outlook , from Navi Mumbai has given me a Gr8 checkout experience and ensured providing me a digital copy of the bill and adjus**ent of the rewards . In room dining is well ***aged by few young boys Alan, Ashwin & CHOUDHARY. Restaurant dining at the Masala has the name offers a blend of Savoury . Abhirami ,Sumaitha , Narmada ,Gokul, ***junath, Dennis, Southampton, Nikhil ,Vishak provide a Gr8 welcoming experience and suggestions. Overall breakfast is Gr8 excepts service quality drops between 7.30 am to 8.30am. Don't order Dosa's during this hour you may need to wait longer. Lunch & Dinner Buffet is not so costly and if you are an IHG member you get Gr8 discounts. Overall excellent location, Awesome Guest experience and Top class service is that makes IHG stay memorable.
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