Location was quite convenient. It is only a few minutes drive away from Karuizawa Prince shopping plaza (outlet mall) and not far from old Ginza shopping street. Hotel was really pretty and room was really clean and spacious. They even set up the sofa bed for our toddler when we checked in. Communal bath was lovely. Everything was provided (make up remover, facial wash, moisturiser, body soap & shampoo). Comfortable pyjamas was provided in our room as well. But overall my favourite has got to be the daily breakfast. Food was flavourful and on point. I really enjoyed myself during this stay and my husband and I did not regret staying here for our wedding anniversary. Thank you hotel indigo for making my stay a memorable one.
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