웨스트게이트 베케이션 빌라 리조트(Westgate Vacation Villas Resort)

Room and resort was very clean. Staff is very friendly and accommodating. Room had a very strong bleach smell when we arrived. We stayed in the studio, and it was a little outdated and very small. Some of the power outlets did not work in the room, the night stand did not have an outlet to charge any devices. The TV is small and is tucked away inside an armoire. Hard to see while laying in bed. The shower did not have sufficient water pressure. I will more than likely stay again, but will upgrade to a larger room next time.

My room is so dirty, there are bugs all over the floors and no they’re not ants. The grout lines are so dirty they’re completely black. there is urine down the front of the toilet and toothpaste, all over the faucet and sink

I enjoy Westgate, but I do not like the fact that they updated the one bedroom to look like a studio

I am an owner and needed to use the property for a one-night stay. There should be a better way to use the property than to pay that much for a one stay, especially for owners.

I have stayed at this facility multiple times and never have had an issue. House keeping knocked on the door twice once @ 8:30am and then again @ 9:00am when our check out time was @ 10:00am. Other than this inconvenience I love staying at this property.

I was complaining because I book villas and they give me another room in the 7 floor and I want the villas I was disagreeing about it

It was terrible. Dirty. Useless plugins. No maid service. No extra coffee, shampoo etc. long walks to restaurants. Train not on schedule. Bags of used towels/garbage outside entrance on arrival. No explanation of rooms (B is hiding behind outside door) extra fees to use water park. $198 USD for amenities that were not provided. Very poor Wi-Fi. And the list goes on. Definitely a NEVER AGAIN place

Good resort for families. Water park expensive for non owners. Older buildings could use some updating but overall a very nice place

Hotel is amazing but transportation is limited, restaurant is limited all pool you need pay to use. 2 beds room are very small, and nothing is included. Hotel fees are too high.