센트림 암보셀리 로지

First off - the website portrayed an entirely different resort. One that looked like intimate outdoor dining (it was a food hall that could easily seat 300. It boasted morning and evening wild game drives. We had to arrange and pay for that separately. The cabins had such poor lighting that we had to use our headlamps inside the tents at night. Even getting there was a fiasco. For starters there was a big communication breakdown with our driver arranged through the hotel who was to pick us up at Amboseli air field. When he didn't show, I messaged the hotel because they never provided his number to me. The hotel said - he's there at the air field now. He wasn't. It was completely empty except for us and the 2 rangers babysitting us because they couldn't leave 2 tourists there on the savanna with the wildlife. After messaging back and forth for an hour - our driver finally showed up. The rangers were NOT happy. Once at the hotel - the service was okay - at our first lunch the dining hall (yes it is vast) was nearly empty so we sat down at a table on the edge that had 3 place settings. The waitress asked us to move to a table with 2 place settings. We did but to a table right next to where the line queued. The original table sat empty our entire meal. The hotel was "all-inclusive" but the meals provided only coffee or hot water for tea - no water or chilled drinks without extra payment. Lastly with regard to service - we each had a backpack and a 20 KG duffle. Our room was as far as possible from reception. Three porters fell all over themselves to separately collect our bags from the driveway and walk with them 15 feet to reception expecting a tip. But when it was time to take bags to the room - a full ten minute walk from reception - they vanished and we hauled our own bags. Same for departure, no one was available to help with bags until we literally got with 10 feet of reception and 2 porters rush up to collect and carry our bags the last ten feet? No thank you!

入住便捷性：辦手續很快，不用按金 設施：比較老但是基本都能用，我們的浴室貌似淋浴器壞了，因為衹住一晚就沒洗澡。面盆的熱水是有的 環境：園區最裡面有觀景台，可以看到乞力馬扎羅山，但是是否可以看到要看天氣。 服務：餐廳服務生很友善，有位美女會説不少漢語單詞。

Very pushy staff, begging for tips. Repeatedly interrupt you eating breakfast and dinner to tell you about themselves and how they need the money. Forced to write a review by staff who stand over you as you log in to Tripadvisor and use the QR code they carry in their pocket. (Yes, I’m doing it now… can I finish eating?) Grounds and lodges are badly maintained, harbouring a lot of bugs. No mosquito net in the room, make sure to bring your own.

The lodge room is according to Safari standard fine. Clean and everything available. They help to organise daily trips and make the stay comfortable and relaxed.

Our group of 19 enjoyed a 2 day stay at Sentrim Amboseli Tented Camp, located about 5 hours drive from Nairobi. The camp’s specious tents spread across different areas( streets) and were well appointed with amenities including attached bathrooms with 24 hours hot and cold water and comfortable beds. The highlight was the stunning Mt. Kilimanjaro view point, best enjoyed during early morning or evening hours. The camp’s proximity to Kimana Gate ( just 3 KM. away) was also a plus. While the meals were generally good with a variety of options, we felt that the vegetarian dishes could be improved. We appreciate the courteous receptions and the staff. One area for improvement would be adding proper lighting in the tents. Overall, a great experience.

We spent three days at the hotel. We had a wonderful time, the food was great. We really looked forward to returning to the hotel to try the delicious dishes. The service was very attentive and friendly. A great place to relax after a safari. I recommend it wholeheartedly.