I and my boyfriend visited Khao Sok in December. We booked a lake tour which was arranged by the Khao Sok Morning Mist Resort. During the lake tour, we had a break at 'Puthawan guest house' where 'they gave us' a Kayak to explore the lake which is nearly 60m deep. After some time (around 20-30 minutes) our Kayak started filling with water. It eventually sank and flipped where we lost our valuables. We were in the water (a few meters from the Puthwan guest house) for about 20 minutes using our whistles to get help. No one arrived!! A long tail boat helped us and dropped us at the Puthawan guest house. The worst comes now, our guide started declining the fact the Kayak could sink. They **changed the plug** and **made some changes** in the Kayak tested it for about 10 minutes and claimed that the kayak was safe. Yes! There is still a faulty Kayak at the Puthawan guest house. At one point during the discussion our tour guide (I can disclose his name on request), accepted that there was water inside the Kayak where there should only be air. When we asked him to record this for us, his manager asked him or I believe he decided and left the premises unannounced. We spent the whole evening discussing and still, they were not convinced the Kayak was faulty. The unbelievably irrational person is the manager (she did not tell her identity until the end) who arranges the guides for the tours. She asked us the stupidest questions ever. e.g. "Why we didn't save our valuables when the boat was sinking?" So it is our fault that we lost of belongings. How could she ask that? Note: I know there were some tourists in the long tail boat who took our videos and photos when we were in the water. If you see this post, I would kindly ask you all to help us with the videos and photos that can prove that our Kayak sank and the Kayak was faulty. For us, it is not about getting reimbursed for our lost belongings but about pointing out the false denial of the corrupt staff. Note: I would like to thank Mr. Ekkarat who was very empathic with our experience (unfortunately he couldn't provide us with any proper solution but he stayed late listening to our experience and provided a written report of the whole incident).
번역