Brealaboutravel
2023년 10월 14일
Overall, I enjoyed my time at the Bungalows. Went for a friends 50th birthday weekend. Was there from a Thursday until Sunday. Pros: They really stick to the Tiffany Blue theme and the grounds are so pretty. Once you enter the gates it’s so pretty, like going through the gates to enter Jurassic park lol it’s a entirely different world. Enjoyed the pools and the service at the pools. Liked the layout of the bungalow! Enjoyed the sail on Saturday and going to the sandbar. Enjoyed the Hemingway Bar and Benz the bartender was amazing. I felt that the Hemingway Bar had the best food there and truly enjoyed the drinks and the mixology class we took with Benz. He was awesome! Cons: Woke up early Sunday morning to a burning smell in my room. The clock radio they supply in the rooms overheated, started smoking and burned/melted my headphone cord into the headphones, ruining my $300 headphones and scaring the life out of me, as that could have caught fire. Upon checkout I informed the front desk and asked to speak to a manager, but she was too busy to come and speak to me. I was told she would contact me and has never reached out. That’s not great customer service for the price you pay and I paid more as I was single occupancy, and had to pay for double occupancy as they don’t offer a single occupancy rate. Most concerning is since management was too busy to care, that overheating clock radio unit may still be in 132 and continue to be a fire hazard. I would think for what you pay, management would want to address a concern of this nature. It woke me from my sleep and could have been worse. The waitstaff circled the tables and made the dining experience feel rushed, like they were trying to hurry you along and we were there during the slow season. Some weren’t very friendly either. Gratuities aren’t included so we tipped each meal but again every meal felt rushed and they were taking our plates before we even finished. Didn’t like that at all. I wouldn’t return, but enjoyed the time there overall despite my last morning there.
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