리츠칼튼 키 비스케인, 마이애미

In general, I liked the hotel, the rooms are clean, there is everything you need. Good beach, the territory is not big, but well-groomed. Minus is the staff that cleans the Hotel and the room. Already from 8 am in the corridor begins a constant very loud communication and laughter, it awakens and does not allow you to sleep and rest. To our room, despite the inscription do not disturb, came twice without any knock. Therefore, the whole impression of the hotel was spoiled by the absolutely uneducated noisy cleaning staff. I probably won't stop in the future.

酒店環境優雅，私人海灘舒適，餐廳美食一般但服務熱情，房間寬敞視野開闊，酒店服務周到

客房整理很專業。

It would have been helpful to know in advance about the large conerence taking place during our time there as it took over the space in a pretty invasive way and on Monday, 4/15, there was only one place for our kids to eat at and we had just eaten dinner there the night before. Despite the restaurant saying it was closing at 1pm that day, it was not open at 12pm. Some open communication to the other guests about how the conference would have limited things would have been helpful. On the positive side, Guests Services were amazing in helping us to prepare for our daughter's 8th birthday, so thank you!

We got in kind of late and left early due to a canceled flight, but the staff was very accommodating and kind. We got a great night’s sleep, hope to come back for a longer stay. We had an amazing view of the bay and the grounds were beautiful. This would definitely be a great place for a long weekend with all the amenities and dining options.

Property is older and might need some up keeping to the exterior of the building. Dinning options are limited.

The front desk clerk at the check in was kind of rude and not friendly at all. I asked about the club access and was told that it was not included. I advised that I spoke with Margeret in reservations prior to check who confirmed it to be part of the deal. She shrugged her shoulders and handed me the keys. She did not offer directions to the room or told me anything about the resort amenities at all! I am surprised how professionally unavailable your staff member is.

Hotel was lovely- the location perfect, a beautiful beach and amazing pools.. great service!

A nice secluded location away from the hustle and bustle of Miami. We arrived a couple of days before a cruise and it was a great way to get into vacation mode and start relaxing. Plus just a short ride to the cruise terminal. Also it was close enough we went to both Biscayne and Everglades National Parks. The adult pool was a nice separate area away from the main pool. Service at the pool was good which I have found lacking at other resorts. We tried several of the restaurants and enjoyed them all. Be sure to stop at the Rum Bar. I loved the 3 one ounce rum tasting options. Really enjoyed sitting on the balcony and seeing the ocean. The full moon rising over the waves was a photo opportunity not to be missed. If I had to come up with a negative plot would be how narrow the beach was. Can’t really blame the hotel for that though. I would definitely recommend this property and would stay here again.