킨슈산소

접객은 보통. 객실・욕실은 넓고 대만족. 요리는 저녁 식사로 나온 고기가 씹을 수 없을 정도로 단단했지만, 그 이외는 만족했습니다. 단지 방의 화장실 청소가 되어 있지 않고 변기에 소변이 찢어진 상태였습니다. 화장실 뚜껑을 여는 순간 앙천했습니다. 쓰레기통도 쓰러졌다. 제일 좋은 방에서 나름대로 높은 가격을 지불하고 있었으므로 매우 유감이었습니다.

To say that it is a luxury ryokan in a beautiful setting with perfect service and amazing food is a joke. It is a standard business class hotel with an enhanced bathroom - big soaking tub and big picture window - it has no decor, no closet, no space. There is no public area at the hotel (no sitting room, terrace, anything), no outside grounds/gardens (it just sits in the curve of a serpentine road), no views, just your room and a long corridor. The service is non-existent as there are only 2 people on staff at any given time at the hotel, and they are useless and rude, they don't even answer emails or phone calls. Refused to serve us dinner although it is out of town with no other food service nearby. USD300 was a big mistake, $100 would have been more adequate.