미소스 팰리스 리조트 & 스파 - 올 인클루시브

Never again cockroaches and ants in the bedroom bathroom and in the plunger pool. Some guests were having a row at 3am shouting screaming and throwing things. Staff at reception was so unhelpful when we had a problem they didn’t want to know or help us food was too salty and not much option. Black stains on my bed sheets even had the ants on the bed views were nice. Staff in restaurants were friendly and the drinks were the really cheap Coke or watered down. Wouldn’t come here again as this spoilt our time as I do like my clean rooms and these were bad I would say it’s more like a 3 star and the worst hotel iv stayed in go somewhere else

Stunning views, beautiful rooms . Well maintained pools . A very high standard of food and cleanliness. From the first step into the hotel early hours of the morning - I felt like a Princess, our bags carried to our room and friendly welcome with English speaking staff. The restaurant was open at 2am for us to have a light meal . We had the most beautiful room with a shared pool. Very clean rooms! A very high standard of food and cleanliness. 5* food options and a varied selection for everyone. We booked a romantic meal at the Beach Restaurant , the best Greek meze ever! I wish I could cook lamb like that. Good communication, letters to door to explain about changes to excursion start time . Lovely to have an evening entertainment too, live music aswell. I also enjoyed the Spa , such friendly staff an huge thank you so Terry , Georgia , Maria . I enjoyed the 5* massage and aloe Vera skin treatment , we can highly recommend Maria for a massage - a fantastic Honeymoon experience! A huge thank you to all the hard working staff . We needed a late check out and extended our all inclusive with no problem. We will be back !

On arrival, all seemed pleasant , lovely interior and a refreshing soft drink handed to us. The receptionists appeared welcoming initially, and walked us to a room on the ground floor. First thoughts when we entered the room, it was dark and depressing, the bathroom was very dated and felt unclean. We was dissatisfied with the location of the room as we requested a garden view however it over looked the pool in a main walkway to the restaurant with no privacy. The nets were tired and dated and our backs were very stiff the next morning from the mattresses. There were also many ants on the floor. The towels were off white and hard which is not 5 star. The next day we complained to reception who was initially disgruntled by our comments and made us feel it was our fault as we didn’t request a room, however we requested a garden view. We were eventually accommodated the following day and moved to the 3rd floor with a beautiful Mountain View. The bathroom appeared less tired but still needed updating. On a positive note, there was always something to eat for even the fussiest eaters, the staff were attentive and friendly. Our maid, Nina was lovely and made up our room excellently daily, however a fresh mid week linen change would be appreciated. The location of the beach and pool is flat and accessible with tasty cocktails. Kids clubs was far too late, it was loud and spoilt the ambience for eating dinner in the beautiful outside spaces. What made our holiday was the animation team, they were faultless with fantastic evening entertainment and around the pool. We loved aqua aerobics. On departure, a receptionist questioned our demeanour when we arrived stating we looked “Sad, and did you leave your troubles behind” which felt intrusive when we were fine. Overall our experience was satisfactory, the hotel is definitely not 5 star. I know we are being critical, but it’s constructive feedback for the hotel to improve customer experience.

Everything was perfect. The room and service 10 points. Food and drinks were delicious. Special thank's to animators. Friends, you are doing great job! Thank you for my birthday surprise. The best holiday with beautiful memories. We recomend it.

Would love to give 5 stars if only because the staff are brilliant. Food was tasty but inevitably lukewarm. All areas apart from our private pool were always spotless but are starting to look a little worn / dated The drinks concept was fantastic couldn't fault it. A free shuttle from the hotel to Georgiopolis would be a nice additional service maybe every other day ???? Entertainment was average. Again thank you to the wonderful Staff who along with the marvellous weather made our holiday. Regards Paul & Jayne

An amazing hotel, really enjoyed our stay. Staff are absolutely amazing, hotel is clean throughout and the food is good. Even as a fussy eater like myself that doesn't eat fish or anything with cheese in it, I was able to have several enjoyable meals. Not bad for vegetarians either. Entertainment in the evening was not always to our liking and there were some slight technical issues on the odd night, but we still had fun. This is one hotel we are sad to leave. Will come back.