it was the worst experience. the staff was so rude they do not have ***ners to talk and they have written outside food is not allowed but at 9:00 p.m. when we have asked for food then the deny for giving food as they have no restaurant and menu.... by 9:30 p.m. they were telling us you can bring outside food. There was so ***y issues like intercom phone was not working, the housekeeping staff doesn't know how to make a bed.... we have to do it for our kids by our own. They were simply denied for everything... when we complain the ***ager Mr Sharma ,he told us to check out right now if you don't like the hotel, he was so rude... in the morning he was not ready to give us proper breakfast he just serve bread butter, toast butter and tea.. when we ask for more options he just denied, he said if you want any food item, you have to pay for that, why should we pay if our online booking is with breakfast. Rooms were so small , do not go by the photography....no space for kids bedding in delux and primium rooms too..only in suits you can stay with your kids....i suggest not to go in hotel york....you can find somthing better than this....
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