샤토 아발론 호텔 & 스파(Chateau Avalon, Ascend Hotel Collection)

Hotel was nice, massage was wonderful. Could use some updating, but we had a good time. Great location.

We had a Great Romantic stay. The only thing was there was no hangers or place to hang clothes.

Spa service at the spot, it was great, but water heater was broken, no hot water, none of the elevator was working while I was there. Maybe bad timing but nothing was compensated for the inconvenience.

After a year of just being busy i was finally able to afford to bring my husband to a football game. Ive heard great places about the Chateau so i said why not? Check in was simple, done online. We get to our room and the jets on the bathtub done work. Ms. Lauren offered us another room. Which was amazing on her part. But all the rooms we went into none of the beds were made. Bummed out that we had to wait for the room to get cleaned out and linen to be put on. We were tired after a road trip. But so grateful for Ms. Lauren for going above and beyond to help us.

This is our second time staying here for our anniversary, We like this room even better. Malaysisn Rain Forest

My card was charged the wrong amount and it was a surprise because upon check in I wasn’t told of a charge. The room smelled like mildew

We enjoyed a wonderful stay in the Roman themed room! So comfortable and peaceful. Thank you.

Staff was amazing and the room was great !!! I would love to stay once or twice a month just to get away from the chaos of life.

The room that we stayed in had tub/shower combo in the main area of the room. Carpet butted up to tub and it was next to a window. The wood on the window pane was saturated with peeling paint from moisture and there was visible black mold on the mounding. The rest of the room had broken and scratched furniture. Overall impression was that the room was not sanitary.