람블라 @ 스토리 하우스

The appartment itself is pretty perfect! Some utensils were not that clean, but there is a dishwasher with tablets and soap to do dishes as well. So I just put everything in the dishwasher first. A cleaning sponge would have been nice so you can clean some pans yourself as well. Location was fine, you can uber or walk (30-40 min) to the CBD or Southbank (20-30 min walk). As it is an appartment without reception you cannot really leave your luggage. One thing that was really bad was receiving my key! You should receive this via Text message or Whatsapp. I could not open the whatsapp message. It was empty. You can then not respond to their message, you will not receive a reply. Also I emailed them, to only receive a reply that they had sent it to me even though I explained that their original message could not be read. Their phone number did not work either… I had to internet call them through my booking website (trip.com), which worked and then the women on the phone was super helpful in sending the information per email. I would suggest they just send it via email in the first place (or both options to be safe). So it got resolved in the end, but I found that a bit stressful and annoying.

第一次給的房間有味道，後來提出異議後更換的房間不錯，可惜是二樓，看不到風景。

很好…..

Would stay again as the building was well located and had all the amenities - just a shame we were not able to enjoy our visit to Brisbane due to Cyclone Alfred - but the communications around it and safety from Rambla excellent! And happy we had to hunker down in an apt vs hotel room.

Technology used in property is flaky. Bluetooth scanning for main door, elevator and rooms regularly require multiple attempts to gain entry. The configuration of the Chrome Cast for in room entertainment hasn't worked successfully without a restart since day one. I also feel the tech company supporting this property may be less than skilled so this adds to the challenges to resolve. I have stayed here for 3 weeks and have had to call multiple different numbers to resolve multiple issues. I was offered a half night accommodation free for all my troubles but asked the management team to just fix the issues. Lets wait and see if they get better this week. Also of note: Dont trust the QR codes on the t.v. they point to a different website from the displayed target which is a security issue.

We loved it, easy access with the digital key, good amenities and beautiful place would recommend