아스톤 마우이 카아나팔리 빌라(Aston Maui Kaanapali Villas)

A very underwhelming experience. A property whose glory days are behind it. We got a message a few days in advance that the air conditioning will be out of order until June. Not a big deal, but it left a sour taste that the attendant in check-in told us "I just heard that the air conditioniong in your room is out of order". Later we found out that also the laundry room and the gym were out of order as they had experienced a fire of the electricity system. Lack of transperency is disappointing. We stayed 4 nights, and were told there would be cleaning service only every 3 days. After 3 nights the room was not done. I asked about it and the attendant promised to have it done. No-one ever came and no-one ever said anything about it. When I checked out I mentioned it and the answer was literally a shrug. No-one seems to care about anything. I´ve been trying to think of something positive to say. Let´s go with that the butterfish in the restaurant was tasty.

Upon arriving at the hotel that we had selected based on it having air conditioning, we were told that they recently had a fire in their utility room rendering the building AC inoperative, in addition to needing to close their fitness and laundry facilities, and it would remain so for the duration of our stay and likely for many more months after. Although we were given a fan to try and help, most of our nights were sleepless in addition to experiencing discomfort during the day as we were not able to cool the room sufficiently with the fan. We had requested some compensation or additional action, but all we received was a token discount of $11on the daily resort fee versus a room fee many times that. We expressed our displeasure and were told that it would be taken up with hotel management and heard nothing further, even after subsequent requests. Resort support staff were friendly and helpful, but it quickly became apparent that management was more focused on their ownership than the satisfaction of their guests. We will not be back.

Parking was always tough when we returned in the evening from some outing. Worse thing is that the front desk was told by the "trolley" company that this hotel was not included in the route for two days due to the painting of a gate. Why didn't they come out and tell us this truth while we sat and waited for the trolley. Sad...

there is a very attractive calm and quiet here. The staff also exude a kindness and patience that makes one feel that they truly care about you.

It was nice. Some rooms are fully renovated. Booked 2 rooms and they were different. You can tell one has been fully updated and renovated

We loved our week long stay. Beautiful grounds and very friendly staff. Love how close it is to beach access.

Stood here last week of July. This place is a hidden gem in Maui. It was great with all the amenities. The cafe on the property was a little pricey but food was amazing, so worth every cent. Loved that beach access was little steps away. just a great place to stay. Having a full kitchen was great.