카아나팔리 마우이 앳 디 엘도라도 바이 아웃리거(Kaanapali Maui at the Eldorado by Outrigger®)

For those who weren’t aware like me, this is a condo. There is no cleaning services or towel services. You have to launder your own towels. They provided 2 boxes of laundry detergent but if you need more, will have to purchase yourself. We stayed there for 6 days and had to do laundry quite often just for clean towels after going to the beach, pool, etc. Also no restaurant or bar on site. Very lovely and quiet condo.

The area it is in was pretty for obvious reason but the cleanliness of the room i was in was disappointing. The bed sheets had stains in them both the regular bed and the pull out couch which is my biggest complaint. The room Itself seemed clean but who knows how long it’s been since a deep clean. The pull out couches mattress seemed to be from the 70s recon it most likely doesn’t get used often but it would be nice to update it alittle. The central air system squeaked and rattled whenever the air came on. For a resort that’s so highly rated there should be a-little better upkeep.

We were surprised to find out it was a condo and having to wash the linens before checkout was very inconvenient. We barely had time to do them as we had a morning flight. We should have been told this when we booked and we would have booked a different hotel.

Nice pool, very friendly staff, and the room was spacious. Overall a nice stay but the bed wasn’t the most comfortable, pillows were lumpy, there was a small amount of sand in the bed, and cable tv did not work.

The property is really nice we love the staff they are friendly and helpful. The beach is really close the Cabana at the beach was excellent. They do have staff to assist guests and they also provide beach towels. The cabana was equipped with refrigerator and you can actually cook there. All in all we had a great stay and would love to come back in the future.

Nice and clean, front desk and support staff are wonderful and friendly. Lacking on the amenities like soap, shampoos. They only provide barely enough on the duration of your stay.

Was the best place to stay. Been to Maui 3 times and the amenities this time was by far the best. We look forward to staying there again in the future.

The above garage pool and bbq grill area was awesome. The view above the pool was amazing to watch the sunset.

The grounds were beautifully maintained. The unit was not. Front door didn’t close easily, automatic closure didn’t work, dishwasher was not securely installed under counter, hung out, microwave broken. Multiple calls to front desk for assistance were not returned. When we called about micowave, they were good to bring counter top microwave. Called front desk about no power once in kitchen, and they reset the power. Called for assistance with TV remotes and got no response. Bottoms of our feet were black from the grim on floors ( that wasn’t visible) upon wiping floor with paper towel, it was very dirty. There was a Swiffer mop available so I washed floors. Unit sleeps 4. Other couple were without full bedding due to wrong size sheets for sofa bed. When we told Outrigger they apologized and offered to correct problem but our company only stayed with us one night. Given the Lahaina fires, staffing may be an issue. We were charged a cleaning fee of plus taxes.,as well as a damage fee of plus taxes, that will hopefully be refunded.