파이브 호텔 조호르 바루 시티 센터(Fives Hotel Johor Bahru City Centre)

I rebooked my stay as a walk-in with a higher price due to my careless mind which I booked the wrong date. I was fine with it if they can't help. The location is the only positive thing I can talk about, the room is not as clean as it should be, the bed was with stains, the floor was just in a bad condition, the TV without vision and only the voice, I called the reception, he told me, it was normal, just on and off and it will be fine. The door can't close properly and you have to ensure that you pull back so that it will close. This was my first and last visit, never again.

Good decent and affordable hotel for a 1 night stay with the wifey. Within walking distance to Komtar and City Square. Will stay again in future.

the room is very small, not much space to walk about. when opening the door, the tv is right beside it and u only need 3 steps u and will reach the bed lol. the buffet breakfast was very crowded with people and with the crowded food queue, it is not refilled fast enough, by the time they refilled most of the crowd people are gone. when topping up drinks, they did not wash the dispenser and instead pour a new drink over it (guava finished and poured orange in) if it’s for the ideal location near komtar jbcc, i doubt i would even consider this place again due to the services. for the price, i would say that the nearby other hotels would be a better choice.

Title: Judge The Book By Its Cover Stay period: 29/6 to 30/6/2023. When it comes to hotels, you have to judge. So don’t let them fool ya. From the outskirts, it looked decent. But the real first impression starts from the hotel door. In this case, the front desk are the ones that determines the first impressions as they do not have concierge or bell boys by the front. And they were terrible. Refer to one of my photo and you can see two staffs serving one male guest. Initially I stood in the line but neither staffs made any eye contacts with me. I stood for a whole eight minutes or so. I gave up and sat to wait for them to finish serving the same guy. While waiting, a female guest wanted to check in and the male staff was so quick to help her. I went to check in this time and the service was below standard. No welcoming, no conversing. It just shows you their understanding of ‘service’. It is just as equivalent to the rooms. Rooms were not modern. The bed was so-so. Fresh linens but smelly pillows. The view was moderate. The toilet was below par, bleak and dirty algae along the wall tile linings. I decided to check the gym out but nothing surprising because it is just like their service standard. The gym air conditioner was not working and would not switched on and neither towels nor water bottles were available. Overall, if you are the budget kind and does not care about service line or hospitality, this is the hotel for you. As for me, I am out.

Average hotel if you don't ask for much. However i am ok with it. Good.