St Paul's Church Parkhurst 주변 호텔을 찾고 계시나요? 실제 투숙객이 남긴 리뷰를 확인해 보세요.

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St Paul's Church Parkhurst 주변 인기 호텔을 알아보세요

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54 온 배스
4.4/569생생 리뷰

54 온 배스

요하네스버그|St Paul's Church Parkhurst까지 거리: 2.56km
I didn't get to stay at 54 on Bath. I made a reservation online. When I went to apply the loyalty benefit, it would not allow me to do so. I contacted the hotel as per their online instruction to do so. The receptionist, hearing my request, told me she was busy with a client and would phone me back. Understandable. Thirty minutes later no call. I called her back and she said I had to resolve the matter online. I then ask her where on line and she doesn't know, she has to call someone to help. I ask her what the cancellation policy is and she says ”6pm!” I ask her to escalate to a manager. The manager comes online and I tell her about the loyalty issue. She too insists i fix it online, and despite incessantly affirming that my reservation is not reflecting online, she tells me that's where it needs to be fixed. She also tells me she needs to find out what's wrong and will call back. Of course that doesn't happen. I call back and decide to cancel my booking. I ask what the cancellation policy is. I get told as long as it is before 6pm before my day of arrival. When I confirm 6pm she changes it to 12pm ”depending on reservations”. I tell her i wish to cancel my booking now and can she do that. Again, she insists that I go online and cancel the booking. I tell her the reservation is not reflecting online on my account. I send her a screenshot. The screenshot clearly shows ”No reservation for these dates”. She tells me I have the wrong end date 2025. I change the date and still no reservation reflected. Again, she tells me I have to cancel online. Until I INSIST that she does it via telephone, she doesn't. Then all I get is, ”it's cancelled”, knowing she has not made the cancellation but just wants to get me off the phone. So I verify my 100% refund and when I'm likely to get my refund. She tells me it will be returned EFT. I tell her it's a foreign card!! She tells me it will go back on the card. Only when I tell her that I've recorded the conversation, does she say ”sorry”. When I tell her i'm coming on to trip advisor she says- ”i hope you're not going to do that.” 54 on Bath a 5 star boutique hotel!!!!!! I have booked all my clients in your hotel. This is just shocking service. I would have done anything to save the business when the client asked for a cancellation. They didn't even ask me why I was cancelling. So 54 on Bath - here's why. When I am paying the rates I do for a 5 star experience, I don't expect incompetent staff, a website that is dysfunctional and not even an apology. And when we ask for a cancellation, cancel with verification. This is why Trip Advisor is so powerful!

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St Paul's Church Parkhurst 주변 호텔을 찾고 계시나요? 객실 요금과 리뷰를 비교하고 마음에 쏙 드는 호텔을 예약하세요.
CAG 더 밴티지
4.2/513생생 리뷰
서비스는 훌륭했습니다. 프론트 데스크 직원은 매우 친절하고 전체적으로 매우 도움이 되었습니다. 거의 모든 것이 걸어서 갈 수 있는 완벽한 위치에 있습니다. 매우 편리합니다. 실제 아파트도 훌륭했습니다. 매우 편안하고 머물 가치가 있습니다.
서던 선 로즈뱅크
4/557생생 리뷰
호텔은 셔틀 서비스를 제공합니다. 두 종류가 있습니다. 가까운 곳으로 이동하는 것입니다. 시스템에 들어가야 합니다. 시스템은 시간을 확인하고 표지판을 배치하기 위해 확인 양식을 인쇄합니다. PPS 드라이버가 좋습니다. 찾을 수 없다면. 전화로 운전사에게 가는 것은 약간의 수고가 필요합니다. 로즈뱅크 몰에서 도보 5분
가디니아 부티크 호텔
3.5/510생생 리뷰
요하네스 버그를 방문 할 때 출장이나 기본 가정에 적합한 사랑스럽고 편안한 호텔입니다. 사랑스러운 수영장 지역과 놀라운 유럽식 아침 식사가있는 장소는 안전합니다. 객실은 넓고 잘 관리되어 있습니다. 직원들은 친절하고 항상 숙박을보다 편안하게 할 수 있도록 준비하고 있습니다. 우리를 방해 한 유일한 것은 매일 수영장을 채우는 데 낭비 된 물의 양이었습니다. 그 외에도 모든 것이 훌륭했습니다. 호텔을 확실히 추천하고 다시 거기에 머물 것입니다.
서던 선 하이드 파크 샌튼
4.1/547생생 리뷰
I stayed at the southern sun hyde park hotel at Aug 2023 when the Bricks were held in Johanesburg, All the hotels were full and many diplomats and bodyguards were in the hotel, but they managed the situation very well, Recommended for family and business trips because of nice view, clean rooms, great restaurant, kind staff Located in a good neighborhood and beside hydepark shopping centre
더 캐피털 온 배스
4.2/534생생 리뷰
This was the second time I stayed at the Capital on Bath and the first time, a week ago, I left my hair curlers behind. No ordinary hair appliance but a Dyson AirWrap and I only noticed when I packed on Sunday evening. Never in a million years did I think I would get it back, but I was wrong. Housekeeping had carefully packed it and kept it and it was returned to me this morning. Hats off - we sometimes think that honesty is lacking in South Africa, but not by this team. I've found the staff very pleasant, the rooms clean, the breakfast good. Nothing to complain about - but this piece of service is outstanding, anywhere in the world. Thank you Team Capital on Bath.
54 온 배스
4.4/569생생 리뷰
I didn't get to stay at 54 on Bath. I made a reservation online. When I went to apply the loyalty benefit, it would not allow me to do so. I contacted the hotel as per their online instruction to do so. The receptionist, hearing my request, told me she was busy with a client and would phone me back. Understandable. Thirty minutes later no call. I called her back and she said I had to resolve the matter online. I then ask her where on line and she doesn't know, she has to call someone to help. I ask her what the cancellation policy is and she says ”6pm!” I ask her to escalate to a manager. The manager comes online and I tell her about the loyalty issue. She too insists i fix it online, and despite incessantly affirming that my reservation is not reflecting online, she tells me that's where it needs to be fixed. She also tells me she needs to find out what's wrong and will call back. Of course that doesn't happen. I call back and decide to cancel my booking. I ask what the cancellation policy is. I get told as long as it is before 6pm before my day of arrival. When I confirm 6pm she changes it to 12pm ”depending on reservations”. I tell her i wish to cancel my booking now and can she do that. Again, she insists that I go online and cancel the booking. I tell her the reservation is not reflecting online on my account. I send her a screenshot. The screenshot clearly shows ”No reservation for these dates”. She tells me I have the wrong end date 2025. I change the date and still no reservation reflected. Again, she tells me I have to cancel online. Until I INSIST that she does it via telephone, she doesn't. Then all I get is, ”it's cancelled”, knowing she has not made the cancellation but just wants to get me off the phone. So I verify my 100% refund and when I'm likely to get my refund. She tells me it will be returned EFT. I tell her it's a foreign card!! She tells me it will go back on the card. Only when I tell her that I've recorded the conversation, does she say ”sorry”. When I tell her i'm coming on to trip advisor she says- ”i hope you're not going to do that.” 54 on Bath a 5 star boutique hotel!!!!!! I have booked all my clients in your hotel. This is just shocking service. I would have done anything to save the business when the client asked for a cancellation. They didn't even ask me why I was cancelling. So 54 on Bath - here's why. When I am paying the rates I do for a 5 star experience, I don't expect incompetent staff, a website that is dysfunctional and not even an apology. And when we ask for a cancellation, cancel with verification. This is why Trip Advisor is so powerful!

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