Jiuzhai Yunshang

My overall experience at Youmei Retreat · Jiuzhai Yunshang was very satisfying. The room was cozy and well-maintained, and the staff provided warm and attentive service that made the stay feel genuinely thoughtful. The only downside was a slight odor coming from the bathroom drain, which I hope can be improved in the future. All in all, it was a memorable stay in a tranquil mountain retreat.

During my recent stay at this wonderful hotel, I was delighted by the stunning views that greeted me each morning. The scenery was truly a highlight of my visit. The amenities provided were more than sufficient, ensuring a comfortable and enjoyable stay. What truly stood out was the exceptional service; the staff were attentive and always ready to assist with a friendly smile. This hotel offers a memorable experience with its beautiful views and excellent service, making it a great choice for travelers seeking relaxation and comfort.

非常慶幸出門前一晚刷到了這家酒店，讓整個九寨溝之旅不虛此行！酒店在山頂上，會有管家在直通車下車點接，酒店設施齊全，地暖、智能馬桶、浴缸等都很新很舒適；出門就能看到雪山美景，酒店早餐也很豐盛，會送到景區門口，回程打車也很方便，司機説是九寨溝最好的民宿，雖然離景區遠了一點，不過真的很值！傍晚還有牧民的馬兒悠閑自得地從門口經過，天氣好的話還能看到滿天的星星，很治癒！

這個民宿得好好説説，從整體裝修及調性上看的出設計師有些想法，but 但是重點來了，所有的功夫都做在了表面，沒有從用户角度出發，説一個最基本的，洗臉池龍頭的入牆配置與水池的形狀正好形成一個漸水花的角度，衹要打開龍頭水花濺到一米外絕壁可以，真是絕了， 再來説服務幾乎為零吧，入住時最最簡單的地暖預設温度的基本常識性的服務都沒有，再説早餐儀式想要拉滿，上咖啡沒有糖沒有奶，所有的環節都需要要求才能想到，説明什麼呢，就是這邊的人員根本沒接受過系統的培訓也不會有服務意識，然後就是所謂上面贈送的項目與禮物，毫無誠意，衹是讓你覺得我花這些錢是值得（實則不值）再來説這家酒店的賣點就是風景，對比下來上面説到的這些細節你還會覺得風景能抵過這些不足嗎？我覺得完全不能，總結下來就是在這種相對落後的地方還是選擇品牌的高級酒店吧，這種類型的還是沒有保障，黃金週價格漲到4千，所以你們想想這個價格對應五星酒店能提供什麼服務吧

這是一家很有人情味的酒店，服務很到位，幫我們升級到了家庭套房，房間很大，住起來很舒服。每次路過保潔阿姨都會熱情和我們打招呼。晚餐和早餐都很好吃！第二天下雪了，酒店還送了我們防滑鏈，並且派師傅幫忙安裝好……下次來九寨溝還會再來這裏！感謝店家。

房間佈局環境很滿意，民宿環境很注重細節，晚餐氂牛湯鍋和用餐環境很贊，客服反饋很及時。第二天酒店安排車送到景區，因為第二晚的房間沒預訂到，民宿很貼心的幫忙把行李送到了第二晚的酒店，還贈送了驚喜禮品，非常用心。下次有機會來九寨還會復訂住宿。