- Booked a lake view room, and received a different with a view to the street.
- The sink was broken which flooded the room.
- Almost no hot water in the shower.
- No towels provided by the hotel - only paper ones.
When I reached to Trip.com to report this - the hotel manager lied about the situation.
Bottom line - If hot water, a working sink, getting the room you booked and no floods in the room are important to you - I Would recommend to book a room somewhere else.
번역