Hotel internet was down, we waited 3 hours before we could checkin.
The following day, when we got back to the hotel at night, we were not able to enter the room with the access card as they've only set the access for 1 night, eventhough we are staying for 4 nights in the same room.
The location of the hotel is not good, so you have to get taxi to anywhere, but there is no where to stop outside the hotel, so you must walk out and jump in quickly, in the middle of a busy road or cross another road.
The staffs are young, not very friendly and seems lack of experience in customer service and hospitality.
We had 2 rooms, both was not very clean, one even still had poo stain on the toilet seat.
번역