예루살렘 게이트 호텔(Jerusalem Gate Hotel)

I was here for a few days, and it's in a central location, very clean, has great food and the staff were kind and helpful.

The location of the Jerusalem Gate is the only positive thing I experienced. The hotel is dated; our room is small (all same size) with a weird third “bed” taking up valuable space and was dirty and stank of cigarette smoke - when we complained, they sent someone up with air freshener. The dining room is crowded and the the food is average.

Recently been touring the Holy Land and stayed in this very ordinary hotel. The party were there for 4 nights while in Jerusalem. The rooms are ordinary but we’re tired and needed some TLC. The breakfast and dinner buffets were good and offered a fair variety to meet ordinary needs bu5 it did not sparkle. The internet was reasonable and did the business. In the basement was a group of shops. I used the coffee house as the hotel coffee was nothing special. The hotel was noisy as it seemed full with runners for the Marathon as well as other touring groups. Staff were mixed. Some were very helpful, others seemed to treat guests as nuisance. They should work on there welcome. Yes the hotel is ordinary in need of a make over if it wants to improve its reputation.

Stayed for several nights for business. The bed was like quicksand and I sunk into it so it was hard to get a good night's sleep. The shower is made in a way that you can't spray that water deep into the tub, meaning you have to stand right below the shower head - which is a bit hard if you're over 5 feet tall. The hot water was scalding and I had to find the right temperature which was always too cold. Breakfast was awful - it's obvious that most of the food just came out of the fridge, which is not good for greens, salads etc which were probably prepared 24 hours before (if we're lucky) During the day, hotel workers are yelling in the hallway so you can't work. Just a terrible experience overall.

From the arrangement of detachable twin beds in each room to the dearth of breakfast on Saturday, this is a hotel designed to fit the Halachic/observant lifestyles of Orthodox Jews. Non-Jews will be, umm, surprised.

Rooms were not clean on check in. When we raised a complaint they were very casual about it. I guess they are full throughout the year hence losing one room doesn’t matter to them. Food was good . Even on a sabbat they had made arrangements. Housekeeping must improve

It’s been my first time in Jerusalem while I stayed in Jerusalem Gate, it’s perfectly located, you can arrive to the old city in just 15 minutes taking the light train in Yerushalayi station (5 minutes walk from the hotel) and in the light train you will also have a very nice view of the city. We stayed in a big room on the last floor with city views and big comfortable bed. Specially we loved how many mirrors there were and the private door entrance to the terrace. The breakfast was really good, I had many types of salad, omelet, coffee, different juices and some typical snacks. My stay in Jerusalem Gate was perfect and the staff in the hotel was super nice. I will definitely come back in my next time in Israel.

The hotel was very clean and the rooms were very spacious and comfortable and the breakfast was delicious and very plentiful. The location is fantastic. Right near the train and the light rail...perfect

The service was terrible, starting with the receptionist who placed a different airport entry card in my U.S. passport that was of an Israeli citizen to charge me taxes (tourists are exempt). When I pushed back and proved him wrong he threw the passport back at me and checked me in. The bed was uncomfortable, the noise from other rooms was unbearable and the room lacked basic needs.