제르무크 호텔 & 스파

Kids zone is working until 17:00rest time for all staff is 14:00-15:00 Poor food selection , the pool is very cold. They didn’t have coffee at rooms, the price for this hotel is too high. We were with kids and they didn’t offer any activity for kids

I did not stay in this hotel but I visited its beautician Gayan who was excellent. I did Botox with her and it was the best I’ve ever done, and price is so much cheaper than in the US or Europe. She is also trained in other treatment such as bio-revitalisation, threads, fillers as well as regular facials . I highly recommend her if you are in the area.

My family and I (2 adults , 2 kids) recently visited Jermuk hotel and spa and was pleased to see this calibre of hotel within the city of Jermuk . We initially planned to stay for 2 nights but decided to extend to 4 nights to take it all in. The hotel accommodated for all our needs , starting from basic bag service to your room , unlimited buffet dinning (Breakfast, Lunch , Dinner ) , kids club (comes with adult supervision ), pool and spa facilities , outdoor play set for the kids , proper gym room, 2 X bars  and most importantly health spa treatment. I would like to particularly thank Khachik and his wife Melina for making our stay pleasent for the entire duration , especially for accommodating my needs when it came to work. Also would like to extend a thanks for Tamara from kids club for looking after the kids while my wife and I enjoyed the health treatments. I would recommend this hotel to anyone who would like to retreat to a calm and surreal environment . You won't regret it.

Jermuk Hotel and Spa is truly a superb resort with super friendly staff providing excellent service from the moment you check in. We reserved the Luxe room with full treatment package including breakfast, lunch and dinner. The spa treatment provided by the hotel’s staff is truly of high quality. The breakfast, lunch and dinner buffet selections and their quality is flawless. The resort also has beautiful grounds where one can kick back, relax and have a nice cup of coffee or a nice drink from the loft bar. Ms. Tatev from housekeeping provided an outstanding daily service. Special thanks to Mr. Narek and Ms. Tatev for the ease of check in and checkout, Ms. Ani for physiotherapy, Ms. Hermine for hyperthermal mineral water treatment and the entire dining staff for their excellent service. Definitely, a place that we plan to return to when back in Yerevan.

It's a awesome place with great staff, professional medical services and very testy food. It's a good choice for single, couples and family trips. Additionally, Jermuk city is a great place with fantastic nature and with ideal weather in mid August.

Very rude staff, doesn’t know how to communicate with customers and handle customer feedback. The prices don’t match with their service, they include and try to sell additional services which we don’t need.