빌라스 바이 더 시 리조트 앤드 컨퍼런스 센터

There was no beach access on the property. It was an act of mother nature. The hurricane damaged the walk way entrances. I feel that info should have been included. The pool was beautiful, as were the grounds. As we were due to leave, we really wanted to stay another day. Check out day was Thursday. No assistance there. I was told it would be a while new booking, 2 day minimum which cost more than the original stay. Nope. We went down the road & got a place for one night. You lost a booking. Overall, great place.

Furniture and appliances grossly outdated and don't come anywhere close to what online photos showed. Toaster didn't work. Dishwasher was disgusting and is decades old. Bathroom sink was clogged and wouldn't drain water. Also we mentioned we only needed one night instead of the two nights due to a family emergency, and would check out prior to 11, which we did. They definitely had no concern in helping or being understanding. They wouldn't allow us to stay our one night without paying for the second night even though we said we couldn't stay a second night. Tried asking for a refund when we checked out at 9am and turned in keys to prove we definitely had to leave and management said we had to take it up with *******, which we did. But ******* has to have villas by the sea resort approve a refund which they refused to do. The price per night does not reflect the condition in which the place is. If we were staying for a longer period of time we wouldn't have even been able to. That's how terrible the place was.

Bad weekend.!! Was not informed u needed reservations for lunch or dinner. No breakfast was available. The cafe was being remodel. Sitting at the bar alone they only taked to richer couples and made me fill bad by not have another person with me. My husband past a way 4 yrs ago and this was my first solo vacation. Will not go back. I cried my hole stay.