Merkure Jeddah Al Hamraa Hotel 후기

제다에서 가장 저렴한 국제 체인 호텔.. 전망이 없는 작은 방, 약간 습한 카펫. 욕실에는 물이 나오지만 노랗다. 오래된 가구, 단단한 침대 매트리스. 조식은 그렇게 나쁘지 않다.. 하지만 에그 스테이에는 대기 쿠커가 없고, 서비스가 나쁨. 그들은 피트니스 센터와 수영장을 잠근다. 사용하고 싶은지 물어봐야 한다.

위치가 완벽하고, 리셉션이 매우 친절하고, 아침 식사도 정말 맛있습니다.

샤워기 🚿 수도꼭지가 너무 오래되어서 물이 뚝뚝 떨어지고, 레스토랑 계란 냄새가 로비까지 나는데도 관리진은 아무도 신경 쓰지 않아요. 솔직히 말해서 저는 별 1개 없는 호텔에 있는 줄 알았어요.

좋은 지역에 있는 좋은 호텔입니다. 이 장소는 리노베이션이 필요하고 그들은 그것을 위해 노력하고 있습니다. 가격 대비 가치가 좋고 아침 식사가 매우 좋습니다.

I stayed at this hotel for a few days, and while the location was fantastic, the service was very disappointing. The staff were unhelpful and seemed uninterested in assisting guests. I requested to have the beddings changed on the second or third day, but it was never done despite several reminders. The receptionist was rude and more focused on her phone than on helping guests. Even when another staff member asked her to pay attention, she ignored me completely. The attitude at the front desk was unpleasant and unprofessional. Unfortunately, I would not recommend this hotel to anyone.

good 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Disappointing Stay – Definitely Not a 4-Star Experience I had a very disappointing experience at Merkure Jeddah Al Hamraa Hotel and feel compelled to share it to help others make informed decisions. Upon arrival, the first room I was given had multiple issues: • The carpet was visibly dirty. • One of the beds spring was protruding, making it extremely uncomfortable. • Worst of all, the room smelled heavily of cigarette smoke, even though I had specifically requested a non-smoking room. After raising these concerns, I was moved to another room. Unfortunately, the second room wasn’t much better: • One of the beds was badly sagging, making it hard to sleep. • The sink was leaking, creating a mess in the bathroom. The problems didn’t end there. The breakfast was extremely poor — lacking variety, tasting bland, and clearly not up to standard. On top of that, the restaurant floor was sticky, which is unacceptable in any hotel, let alone one claiming to be 4 stars. To top it all off, the male receptionist at checkout was unprofessional and not properly trained in customer service. No apology, no concern, just a cold and dismissive attitude. This hotel does not meet 4-star standards in any way — in fact, even 3 stars would be generous based on my experience. Don’t book here if you’re expecting quality service or comfort.

I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel

Laying hotel and thief they detact money without arrive hotel even I send request of cancelation as I did before with many hotel booked on trip Problem not with trip police but with this hotel

Everything was very good, however the pool was extremely small and the breakfast was poor

On my booking it states breakfast for 2 and I also just went to a similar booking online booking for same price I paid and I see breakfast included. I was given room 525 and when I went downstairs to eat, I was told I breakfast wasn’t included on my booking and I was denied eating by the dining manager Mojeed. The receptionist on duty called Basam was also no helpful because he came back to me to tell me that I wasn’t going to have breakfast. I had gone for prayer at Al-Haram the whole day and was exhausted, I literally got back at 4am to the room giving to me and this room had a large noise coming out of the roof and couldn’t sleep, I had to make a big deal on Basam the receptionist of the night before I was moved, I literally should have had a meal, pray and sleep. I was denied eating and was stressed and made not to sleep all night as I needed food as well as a peaceful and quiet room to sleep in, due to tiredness from the whole day’s intense activities. I can’t sleep now and I’m unsatisfied with this hotel and its service. I require a huge compensation for this big inconvenience Ola

Good hotel but on the disks not responding

Nice hotel

The rooms are spacious and the bed is comfortable but the room has high humidity dumped and a strong smell. The bathroom is spacious but old and the sink is clogged . The location of the hotel is close to the seaside but not shops or restaurants close by