파크 하얏트 제다 마리나 클럽 & 스파

Best of the best

I am a big fan of the Park Hyatt brand and the Park Hyatt Jeddah carries the brands reputation well. This was my second stay at the Park Hyatt Jeddah and I am more in love with the property and the people there than I was the first time. My first time at the property was October 2021 and I stayed in an Sea View Executive Suite. As a Hyatt Globalist I received a standard suite upgrade. The king room opened out to a balcony that had a direct view of the Red Sea. It was gorgeous! The suite itself was clean and spacious. The staff on that first stay were great. Assistant manager concierge, Filmon Negash, was amazing. He helped me navigate things from getting my Saudi cell phone, to restaurant recommendations, to transport. Filmon is a great asset to the property and has become a friend. The staff at the front desk could not be more welcoming! I was greeted by Abdelrahman Talal and he made my check-in seamless. During my stay I need a few things printed and some transport arranged and executive secretary, Azza Aldandashi, went above and beyond to insure my requests were addressed. The staff at the restaurants were great as well. Mussa truly took care of me during the dinner buffet. Lastly, the outdoor hookah with a view of the fountain was amazing. All the staff that took care of me outdoors were great! Overall, my first stay was tremendous. My second stay was February 2022 and was even better than the first. This time I brought my parents with me and used a Globalist upgrade to book the Royal Suite. The Royal Suite is a dream. Massive King Bedroom and living room that opens out to the Red Sea. The views are unreal. Coming back this time truly felt like I was coming back to family. Seeing Filmon and Abdelrahman again felt like seeing my cousins after a long break. Gurtej, Ali, Mafooz, Khalid, and Edwin went above and beyond to care for us. Young Khalid really made sure my parents every need was taken care of. My dad had a dream to see the Red Sea and eat fresh fish from the sea. I asked Filmon if we could do this at the hotel and he immediately had the executive chef at the hotel reach out. The chef prepared a world class meal for us of fresh grilled hamour fish and a lifetime of side dishes. The entire experience was a dream for my parents. Park Hyatt's logo is that luxury is personal and they truly made that the case. Overall, our stay was amazing and I look forward to returning. My parents want to come back as well! The only feedback I would share is in arranging transport. The transport company is a third party and based at the hotel. Just make sure you have made very clear the cost of the transport and the class of car. I had disagreement with the vendor, but Filmon took care of it. Always to the rescue. Ultimately, if you are looking for a luxury stay that is a nice get away from a larger hotel or busy part of the city this is the best place to stay in Jeddah. I'm surprised it is not ranked higher.

Great accommodation experience. Excellent food buffet for breakfast and dinner. Modern and elegant rooms. Room bathrooms can be enhanced with some glass privacy (opaque glazing)

Special shout-out to Park Hyatt Jeddah for making our trip extra special with giving us the view of the Red Sea. Top notch service- from the bell staff going on a midnight pharmacy run to get my son's prescription asthma medication that he misplaced in Dubai, to the staff helping him wear his ihram before going to Makkah, and the famous driver, who refused to leave our side, and attended to us 24/7. Visited Jeddah after 25 years- Thanks for an excellent memorable stay

Very disappointed! Unprofessional event management staff! And reception management! Very difficult people to deal with! Zero Actual customer service! Staff needs to understand what customer service is! They need to learn how to ask questions to comprehend what is being said to them instead of jumping into assumptions and conclusions!

Beautiful seaside hotel with beautiful view,rooms were good but the hotel is over priced.. Thank u very much for Mr ziad from the reception and the duty manager, they were very professional and very helpful. Breakfast was good, the restaurant staff were very professional specially Mr Gurtej.