델타 호텔 바이 메리어트 잭슨빌 디어우드(Delta Hotels Jacksonville Deerwood)

Stayed here before and it was nice. I’m guessing based off the remodeling and everything they aren’t showing the rooms as much attention. The 2nd floor lobby by elevators had lights flickering and ice and vending was ripped apart due to construction. Stains and hair on bed. I’m very upset that my stay wasn’t as good as last time. Disappointed.

Hair on bed, construction going on, smoke smell, brown stains on bed

房間衞生還不錯，這酒店牌子的質量還是算穩定， 這次住的性價比還可以，不過就是這邊住的話最好自駕，不然會很難找到也很難出去。

While the hotel was relatively pleasant there was frequent noise. There was 24 hour noise from the nearby storage room, noisy housekeepers, building renovation starting relatively early in the morning (one morning we were woken up by jackhammers) water was turned off for a couple of hours on one day and interruption in TV service on another day. All staff were very helpful, however.

The lobby was under construction, that plays a role. The continental breakfast was just bad not much to offer. The bed was comfortable, slept like a rock. The shower was good, nice water pressure. The pool looked nice but we did not go in. Overall a nice place.

So the staff. Wonderful people (does not inlcude house cleaning). Front staff is the reason for thr 2nd star. The issues i had was 1. The tub was about half the size of a small normal tub you would see in an apartment. 2. The tub takes about 45 minutes to drain. The sink took several hours to drain. The toilet had buildup inside so bad it was showing outside the toilet, there was a leak coming through the bathroom ceiling. The ac unit on the wall was dead. Replaced with new batteries and it worked but the ac unit would not shut off and yet the room stayed about 80 degress. Ac unit in the room is extremly loud (sounds like animal banging around inside a dumster next you kind of sound). There was a half naked women standing outside the hotel when we arrived. Turned out to be a prositute who approached me with my 3 month old at the elevator. For about $150 for the night there is much safer and better hotels in the area. Again the only good things were the front desk staff and the t.v in the room.

I only stayed one night but i wish it was longer! The room was very clean and so nice. I underestimated the quality online and will definitely book again when i visit Jacksonville.

I am so disappointed about the poor selection of breakfast I went to La Quinta for $66 a night and had better breakfast also no microwave in the room. I will go for a same price $127 to Holiday in express. Because it’s under constraints they should disclose that can not provide hot breakfast and full breakfast. I would never pay that high price for that poor breakfast. But the room was beautiful clean modern remodeled.

It is important when you are remodeling a property, not to cancel the key services for your customers. I understand that the property will become or it is already a property that belongs to MARRIOTT, it has not being unveiled but you can see it, starting for the Wi-Fi password. So yesterday they cancel the breakfast without notifying the customers at the time of check in, and that is very low of the hotel, not to provide an option for the customer to have breakfast, as the service it is included in the rate you are paying. Did they give you a credit for that? Of course not, they charge the full amount of the rate, like they provided you all the services...No ethical at all!!!