더 러스티 패럿 로지 앤드 스파

This hotel was AMAZING. We absolutely loved our stay. Everyone working the valet and the front desk were so friendly and helpful. Binoculars or walking sticks for hikes? No problem. Water bottles? No problem. Reservation at the hotel restaurant the day of? No problem. Fixing the hot water in the tub when it ran cold one night? DONE. We asked for all of this and more and they never made us feel bad for asking -- instead made us feel like the most special guests in the most special place. The rooms were perfectly furnished with charming touches, and the quiet location is perfect (Close enough to walk into town for anything, but far away from the main square.) The food is great, the people are great, and we are already talking about coming back. As a side note, we also stayed at another hotel in Teton Village during our trip. There, even though we paid more and the hotel has a "luxurious" reputation, we felt like they did not care at all about our experience and had a MUCH better time at RP. Plus, RP is a family and locally owned business. Choose them!

Our first experience with the Rusty Parrot Lodge in Jackson, WY was a little over a year ago. We have visited the Tetons, Yellowstone and Jackson numerous times over the years as the town of Jackson was our honeymoon spot back in 1999. It was our first vacation destination as a couple so it will always hold a special place in our hearts. We had returned to the area again to celebrate our 25th wedding anniversary in September of 2024. We have a list of favorites in the area that we always try to return to and after our stay last year, The Rusty Parrot Lodge has quickly become one of them. We had never stayed at the lodge before the fire and rebuild but I can imagine it was just as special years ago. During that first stay we were incredibly impressed with both the accommodations as well as the staff that went out of their way to make sure each and every guest was enjoying their stay. There are many nice luxurious lodges and accommodations to pick from all throughout the Jackson Hole area, however the staff here really does go above and beyond and deserves to be recognized. Last winter we came back to town as a family to ring in the New Year and we made sure to book a couple nights at the Rusty Parrot during our time in town. This stay was also phenomenal in regards to both the comfort of the rooms as well as the staff we encountered. Our kids (teenagers) recognized the high standard of service at this lodge as well and I'm sure they'll return again for years to come....maybe one day with their own spouses. I wish I could remember the particular names of the staff we were in contact with during those visits but I will be sure to make notes during future trips. I feel a bit selfish writing this as I almost hate to share how wonderful this place is for fear of social media and the overcrowding of our favorite spots in this great and beautiful country, but alas The Rusty Parrot Lodge and Spa really does deserve all the five star reviews and positive praise it is given. I'm mainly writing this review today because we were once again headed back to Jackson and looking forward to another quick stay at the Rusty Parrot just recently to celebrate our anniversary and although we didn't get the experience we were planning, the service and compassion we received from the staff of The Rusty Parrot is beyond worthy of leaving a glowing review. The day prior to our planned check-in we had a family emergency at home and instead of heading from Yellowstone into Jackson for a lovely anniversary dinner and stay at the Rusty Parrot to finish our weekend trip we were headed straight to the airport to fly home early to be with our daughter who had been taken to the ER. After a restless night researching the quickest way home, we reached out to the diamond desk at Hilton in regards to our upcoming stay at The Rusty Parrot prior to catching our new flight as we didn't want to be a 'no-show' and we weren't quite sure what needed to be done to cancel ou