Rustic Inn Creekside

The Rustic Inn Creekside Resort and Spa was a fantastic place for my husband and I to celebrate our first anniversary. Checking in was very easy. When we walked into the lobby, we were greeted immediately and checked in. We were given a very thorough rundown of everything we needed to know, from where everything is to the times for breakfast in the morning. Our room was lovely. We did not pay for a Creekside cabin, but we still got amazing views of the creek and nature walk from the porch of our cabin. It felt like we had been upgraded and I was there for it. They gave us a card and some chocolate covered strawberries for our anniversary. I loved that little touch! I'm just mad at myself for putting the strawberries in the refrigerator to have later and completely forgetting about them. Sadness!!! Our room was very clean and spacious. It smelled nice as well. The bathroom was great, with plenty of hot water. We had an issue with our toilet but it was fixed within an hour of us going to the front desk. The only downside I really had was the three small uncovered windows on the wall facing away from the bed. The views out of them were lovely, but the sun shining through while sleeping wasn't very pleasant. I can't imagine what summer must be like. I wish there was a way to cover them. The amenities here were fantastic, even during the off season. We loved the breakfast. We really appreciated how they did try to change items up and that there was an omelet station during the week. The people working the breakfast were so friendly and hospitable. The hot tub and sauna are amazing places to sit and relax after a day of walking. The nature walk is a true nature walk. Not only did we see some of the mule deer that hang around town but we saw a family of otters one morning. Amazing!!! The location looks a bit far from town but it's an easy walk to the shops and restaurants. There are some places near the hotel for a quick bite and to get some supplies as well. Overall, if coming back to Jackson, I'd stay here again. I'd like to see what summers are like.

My wife and I stayed here last week. Some of the issues we found, The Kuerig did not work properly, when we called the front desk to ask for a replacement, she said, I'll see what I can do. She did nothing. When the staff cleaned our room, they didn't restock the K-Cups, perhaps they heard the Kuerig didn't work. Went to get complementary coffee in the lobby, it was luke warm at best. The shower temp was not very warm, water pressure was very low. The things we did enjoy, the grounds are beautiful, the room was beautiful and quiet, the breakfast buffet was very good.

Do not waste your money. The managers are unprofessional and will do nothing to accommodate you if you do not receive what you pay for. Last night the fire alarm went off in the middle of the night. Several of the guests called the front desk and no one answered. The fire department nor police department ever showed up. One of the guests finally had to reset the alarm. Also, there was no warm water to take a shower yesterday. Customer service is very low on the priority list at this resort. I will never stay here again. EVER!!!

Rustic creek Inn and Bistro -Relaxing place in edge of town. This property is larger than it looks from road. We had a comfy dbl queen on the creek. Great lil walkways thru resort with bridge across creek. (Just watch out for goose poo) Good morning buffet upstairs . At night one of the best restaurants in town. Rooms are $$$ but I’m trying to figure when we can go back.

Disappointed to find out that the bar/restaurant was closed due to off season. Was not told this at time of booking would have stayed elsewhere. We took friends who were also disappointed. Also the path lights shine in the room like a spot light at night that was very annoying. Also there was a room service menu in the room but no room service. If you want full service don’t go during Thanksgiving week

The Rustic Inn in Jackson Hole is beautiful, situated right on a creek filled with wildlife and across from the elk preserve. The free shuttle into town was very convenient and the service was excellent—we hardly waited. Special shout out to Wyatt at the front desk, who was awesome in helping us plan our trip. The room was very nice and clean. The location is perfect, right on the edge of town and within walking distance to the center. There’s so much to do in Jackson Hole—highly recommend!