I recently stayed at Hyatt Place Chicago Itasca, and unfortunately, my experience was disappointing. While the staff was professional and the location was convenient, the cleanliness of the bathroom was unacceptable. I found mold in the bathroom, which made me question the overall hygiene of the facilities.
This is not something I expect from a hotel of this caliber. Proper maintenance and cleanliness should be a top priority. I hope management addresses this issue promptly for the sake of future guests.
I would recommend double-checking the rooms before committing to a stay.
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