볼리 호텔 이스탄불

I brought my friend, who came for medical tourism and had just undergone surgery, to the hotel to give moral support. We arrived together by transfer, and the reception knew about us. When I returned and asked for elevator card help, the female receptionist shouted mockingly and loudly “Are you a masseuse?” and became even more aggressive when I objected. The male staff member stood in front of me like a guard, blocking my way, walking toward me and applying physical intimidation, demanding my ID in a threatening tone. When I asked to speak to the manager, he mocked me saying “He won’t be here until tomorrow.” Instead of helping, they provoked me and forced my post-surgery friend to come downstairs. They treated me badly, humiliated me, and showed a rude and threatening attitude with nothing to do with real hospitality. This rudeness is absolutely unacceptable. It is shameful.

By far the worst hotel I’ve ever stayed in people smoking in rooms corridors full with smoke food is awful undercooked rubbish aircon not working in rooms staff don’t want to know staff asleep in reception area in the night time literally couldn’t have asked for a worse stay

Nice,clean hotel,very kind personel,especially Zayper Hamza. Big reccomendation for this hotel becouse we had very warm welcome,tasty food,big help from staff.They called taxi for us,escorting us,even ordered birthday cake for dinner.

Nice 4* hotel, beautiful reception, helpful staff. Room was very spacious, with 2 comfortable double beds and still very spacious. Breakfast always ample choice of different food items, local dishes, and also European food. A great experience over all.

Warning: tourist trap!! My advice after having stayed at Volley hotel for 3 nights: stay away, rebook if possible. I had the “pleasure” of meeting the worst, crooked male receptionist ever met: a middle aged man who confronted me with a hefty surcharge at checkout. I had to pay an extra € 50 for cleaning the super thin and cheap linnen bed sheets and a blanket worth not even €5 (I came to Istanbul for a hair transplant). The employee threatened even to call off my taxi, which would have resulted in me missing the flight. It’s not about who is right, but about the crooked way of attempting to call off my own cab if I did not pay up on the spot. Mob practises. Like if this review helped you to stay away 👍

We stayed here during our procedures and absolutely loved it. The hotel is spotless and very quiet to allow you to recover. The food is also really good, we enjoyed the room service alot. The prices are around the same as the UK but it is what it is. The pool also looked inviting although we unfortunately didn't use it. We would definitely stay and recommend this to friends and family.