Selectum Collection Bodrum

Tüm otel ekibi gerçekten misafirlerini özel hissettiriyor çok nazik ve saygılılar

餐廳包一日三餐自助，品種很豐富，晚餐最遲可以吃到凌晨兩點，對喜歡吃吃喝喝的人來説，非常方便，前台和行李員服務很好，行李從大廳到房間，需要樓梯搬上搬下，石頭路面，行李根本拉不動，所以需要行李員幫忙拿 酒店是好酒店，除了房間很潮濕，大床被子太短，蓋不到腳，枕頭不舒服且有頭油味，黑色飛蟲很多，衞生做的不夠到位，其它都還不錯，希望酒店加強服務員的衞生清潔，如果有機會再來，還會繼續入住，謝謝

Harika bir otel mimarisi guzel 7/24 yemek var alkoller kaliteli aktiviteleri yeterli sadece masaj icin gelen azeri bir bayan var yönetici galiba çok taciz ediyor insanları

Yemekler çok lezzetli değil ama ac kalmazsiniz tatlılar aynı çeşit otel güzel çalışanlar iyi

We staid at this hotel in June for 10 nights and we had a great time. Rooms are spacious and clean and all in working order. The property overall is well maintained and clean. It was a joy to walk around the gardens, the beach is really nice and the pool is amazing. Food in the main restaurant it’s tasty, but repetitive, we also found certain days no being replenished in time. Staff are the true asset at this property. They will go above and beyond to make you happy. My first interaction was with Ali in the restaurant, who although we arrived very late he made sure I was looked after. Faruk at the cocktail bar, what a gentleman, making my 3 year old daughter feel like a princess. Things will not always go right, but it matters a lot how the issues are dealt with. This is where Mert (guest relations) steps in. His customer service is outstanding and he made sure we are 100% happy. Positives: - friendly staff - property clean and well maintained - pool, beach and gardens are absolutely amazing Negative: - food at main restaurant repetitive - entertainment not the best, and every evening the same for kids - shop on the premises not displaying the prices and it’s very expensive , also I found expired items - water at kids pool was quite cold - location of the property , not many shops around

We where moved here as our hotel had shut early for the season. We had a fab time. The hotel grounds are beautiful. Rooms are fine. Clean enough could do with a deep clean. But the cleaners cleaned every day. And the product they used smelled amazing. Food was plentiful. There was always something for everyone. Staff in the buffet restaurant where fast at clearing smiley and friendly. Coffee shop was good. Although some of the batista looked like they just didn't want to be there. Pool area was good pool was freezing but is suspect that's because I travelled in October. Plenty sunbeds. No need to lay towels out at 5am. Reception staff where amazing so friendly and helpful. Location is beautiful so peaceful. But very far from anywhere!! Although taxis are easy to get and not expensive. The one downside is that staff seems to always be on their phones. The biggest plus was the cats and dogs. So many and so cute. And obviously well looked after by the staff. All in all we had a great time and would absolutely return to this hotel in future.