카사 데 로스 수에뇨스 부티크 호텔(Casa de Los Suenos Hotel)

I really enjoyed my stay here. The poolside room with a view of the ocean was superb. The rooms were lovely and had everything needed for a comfortable stay The staff were extremely helpful when booking a tour to Chichen Itza and nothing ever seemed to be a problem. It’s a lovely relaxed place 10 minutes by taxi from downtown. I had a great stay, but travelled with the wrong person unfortunately. So I’d love to come back and make it the perfect stay next time.

It pains me to give this place two stars since I loved it so much, and you may be wondering why I would give it two stars if I did love it. Read on to find out the pros and cons, and how the cons were big enough to outweigh the pros. Pros: -Chris is fantastic as a manager. -His entire staff is amazing. I particularly liked Gabriel, Roger (night manager), and Pablo (restaurant manager). -The property itself is absolutely beautiful. -The rooms are very nice too, especially the presidential suite which I got a personal tour of. -They have adorable animals that live there. Cons: -there was a very bad storm on Wednesday that caused the power to go out for over 5 hours. That meant that there was also no running water at all, since it ran off of electricity for the pumps. The hotel has no backup generators. -there was a supposed agreement with Mayan Beach Club on Playa Norte. Come to find out after wasting 400 pesos round trip with tip and a few hours of time, I would’ve had to have spent 400 pesos at Mayan to sit in the “free” chair. Chris was apologetic when I told him, and said this was the first it’s happened -I ate at Suenos’s sister restaurant that they own, Kin Ha, which by the way serves fantastic food, almost everyday, sometimes several meals per day. I kept a detailed line item of everything I ordered in a note on my phone, noting how much I spent per day. My total came out to 3940 pesos. Somehow when I went to check out, that total was 4356 pesos.

Its as pretty as it looks! We enjoyed our family vacation with older boys- ages 12 & 16. The staff is so helpful- Roger, Carlos, and Chris went out of their way to help book excursions or help with any need we had. Book a room with a view! The breakfast included is on the water and is order from a menu and not something small. The orange juice was freshly squeezed and tasted amazing each day. Find the adorable coffee spot walking distance from this hotel and walk to the beach on the other side to see the most amazing cliff views! We loved this hotel because it was smaller so it was calm and so personable. Rent a golf cart and explore the island. Book the fishing excursion! Thank you Roger & Chris!! Im so sad we aren't in paradise and home. Hopefully we can come again! - The views from the hotel lobby are beautiful!!

We enjoyed our stay at Casa de los Suenos. It wasn't as busy as larger hotels as there are 11 rooms, so we felt we had more personal attention to whatever we needed. The hotel was close to restaurants and activities which was perfect for us. Roger and Carlos are gracious hosts and very welcoming every time we saw them. The restaurant is close by and we had a delicious breakfast each morning. It was nice to have snorkeling, kayaks and paddle boards close by - included with our stay. Close to the beach for sunsets and not a long drive to Punta Sur for beautiful sunrises. If you're looking for a more personal stay on Isla, we recommend Casa de Los Suenos Boutique Hotel.

The room didn’t have a tv, but the view is so nice that you don’t need one. The hotel was very nice and the restaurant was great. My wife and I are definitely coming back.

This was a piece of paradise. Carlos, Chris, Roger and Roberto were absolutely wonderful….as was the rest of the staff…I would recommend this as a top rate place to stay

Beautiful views, loved the pools and chairs out on dock that led directly into turquoise ocean! Very friendly staff. Shower was cold and toilet did not flush well, though. Only on an issue in our room I think.

First time in Isla Mujeres. Beautiful place. Everyone was so nice. All the staff friendly and helpful. We’ll definitely return.

Carlos & Roger both were exceptional host. The Hotel is small yet offers everything you expect at a large resort property without the crowds. The restaurant/bar on the water (Kin ha) has everything you could ask for. Swim up bar, water front lounges, in water swings. Great food as well.. Been to Isla many times, this is now by far our favorite place to stay.. Strongly recommend!!