더 오푸스 웨스트체스터 오토그래프 컬렉션(THE OPUS WESTCHESTER, AUTOGRAPH COLLECTION)

Beautiful spa, great room, quiet, easy valet parking, very close to some excellent restaurants. The pool is lovely, temperature both in and out could be a little warmer.

Each staff member was excellent, obviously well trained which speaks well of management. The former Ritz-Carlton facilities are lovely. In contrast, the food at dinner was virtually inedible (4 dishes with two dining) and the wine (by the glass) undrinkable with a heavy, unpleasant metallic aftertaste. Breakfast fare little better.

Central located, nice size room and excellent room service breakfast.

We called the day before coming and was told getting a room around 2 should be no problem. Arrived at 1:20. Didn’t get a room until 4:45. We were late for our nephew’s wedding. We probably won’t return.

Area is nice, restaurants are walking distance. The hotel has a very chic and luxe vibe. Room was spacious and very clean.

It is certainly not a five star property which explains its lacking the Ritz name any more. Aesthetically the rooms and hallways are very cold as was the bedroom's temperature. There is little to recommend unless you are attending an event at the hotel.

The hotel is beautiful the rooms are well appointed and clean. The staff are professional and friendly. Valet parking is yuck and convenient. The hotel breakfast menu is decent with a fair variety of options, but it is expensive and service is painfully slow. There is one man working the take out bar and all of the tables by himself.

Enjoyed this hotel so much. Walkable area, so many dinning options & the pool and spa were amazing!

I do not feel this is a high quality hotel. The person who checked us in was not very welcoming, additionally I handed her my credit card and license and she put both of them on the counter which I feel is very rude. My husband and I both had spa treatments and they were good. I think the ac didn’t work in the spa. It was hot and uncomfortable during both of my treatments. The bed was ok, pillows not that great and the sheets were not a high quality thread count. We ordered room service and the food was not good. I didn’t even eat my order. Overall this place is not worth the money.