스테이브리지 스위트 - 캔자스시티-인디펜던스(Staybridge Suites Kansas City-Independence)

Room 338 was SO hot. Adjusting the thermostat to the lowest setting on AC did not help. The blower ran continuously and was so incredibly loud it gave me a headache and I had to leave and checkout after 3 hours even though my reservation was non refundable :(

Good but pool was closed and it didn’t state that in the website (seasonal should have been mentioned). Otherwise great!

I made my reservations 10 days in advance. I travel 100 days per year for 3 decades. Im notvan amateur. We arrived at 2 am after coming from Notre Dane football. We arrived to find out they rerented our room at 2.5 times the price due to chiefs game and a concert. We were stranded nothing for miles and were left slepping 4 people in a car. This is THE WORST travel incident I have ever had. PLEASE do not staybhere as this us in my opinion the lowest most dangerous thing i have ever have happen to me in 40 years of travel. This is the lowest thing a hotel mgmt can do to a traveler. Literally left us to drive an hour away or more or sleep in our car. Both are bad dangerous options at 2 am.

I had requested (when I made my reservation) for a room as near to the entrance as possible due to the fact that my husband has trouble walking too far. Then @ 2-3 weeks before our reservation, I called Staybridge and made the same request. When I checked-in on Sept.2, the paper work stated my request but we were given a room on the 2nd floor as far from the elevator as possible.When I inquired about it the next morning I was told that the hotel was sold out and that was the only room that was available. I made my reservation on July 28th and thought I had given enough time to have priority with my room. We were offered another room later on Sept 3 on the first floor but had already unpacked and gotten settled so we decided to just stay in room 211. I don't know at this time if we will return to Staybridge on our next visit to Independence. Thank You so much

The living room chair has a piece of metal hanging out. The tub faucet was broke and the parking was problematic because of construction.

I found many of the staff very accommodating. Ron in the kitchen area was very helpful. The hotel overall needs some attention with aesthetics. Carpets and walls looked tired and worn along the edges, if you will. Liked the Dove products in the bathroom/shower. The room itself was large and accommodating. Need a tray in the room to help transport food/drinks if not eating in the dining area. Breakfast had a lot to be desired. Expand options, like adding bacon and better fruit, such as bananas. The third floor had an odor that made it smell soured in parts of it. It was located near the middle of the hallway and near the elevator. It did not affect my location. Location was fine. It was 10-15 minutes from our destination and about 15-20 minutes from the Plaza. My experience so far is hotels not of the flagship, Marriott, are not as tended to or held to the same level of excellence.

The hotel was really nice but our main concerns were that the hot tub outside was never stated that it didn’t work. Which was something we looked forward too. The hotel night staff lady was not very nice. She just seems so irritated that anyone was asking her any questions. The eye roll and attitude was just not needed after spending over 400$ to say for the weekend. For our first time in KC. The garden area was very relaxing and nice at night. We liked that our room had a mini kitchen which was very convenient. The room was very clean the bed was comfortable. I definitely suggest pricing the pantry so you don’t have to bother the night lady for the price of things. Also, not sure why but the phones in our room, the cords that connect the phone to the base were broken and would fall right out. Kansas City is beautiful and we will be back this hotel was clean and that was much appreciated.

The room was dirty. There was candy by the bed that were visible enough for someone to pick up. The flooor in the room was dirty. Fire alarms went off after we checked in and already in thrown . And again at around 3 am. The pool are looked dirty. There was a tarp halfway out of the hot tub. The reviews I read made it seem to be an amazing place to stay at but it was not!

Staffing was an issue and checkin took a very long time due to a large line. I believe an employee called out. As soon as the replacement came in he was very efficient and nice.