Hotel de Mar Gran Meliá

놀라운 편의 시설을 갖춘 아름다운 호텔이었습니다. 호텔은 공항에서 택시로 약 25분 거리에 있습니다. 리셉션과 고객 서비스 직원은 매우 친절하고 협조적이었습니다. 숙소는 완벽하게 관리되고 깨끗했습니다. 전망은 아름다웠습니다. 아침 식사 옵션에는 요금이 부과되었지만 음식 선택이 훌륭했고 이 옵션을 강력히 추천합니다. 호텔은 팔마 시내에서 조금 떨어진 곳에 위치해 있었지만 택시를 아주 빨리 이용할 수 있었고 이용에도 문제가 없었습니다. 직원들이 얼마나 수용적이고 친절했는지 다시 언급하고 싶습니다. Yiu는 그렇지 않을 것이다. 실망했어요!!

환상적인 수영장 지역과 전망! 직원들은 친절했고 대부분 훌륭한 서비스를 제공했습니다. 우리는 Red 레벨로 업그레이드했고 더 나은 방을 얻는 곳을 들었습니다. 방이 노후되어 리모델링이 필요했습니다. 그것은 또한 매우 더웠고 에어컨의 최대 추위는 섭씨 22도였습니다. 우리가 프론트 데스크에 말했을 때 그들은 유지 보수를 보냈고 에어컨 최대 온도는 이제 섭씨 19,5이며 여전히 매우 덥습니다. 7층에 있는 우리 방에도 작은 개미가 있었습니다. 또한 이 호텔의 공용 공간은 객실 외부 복도, 레스토랑 및 기타 지역과 같이 매우 더웠습니다. 체크아웃할 때 우리는 방의 온도가 마음에 들지 않는다고 말했습니다. 우리는 우리 방이 호텔 끝에 있고 에어컨이 그렇게 멀리 도달할 수 없다는 변명을 했습니다!!! 우리는 또한 다음에 더 나은 방을 얻을 것이라고 말했습니다! 다른 보상은 제공되지 않았습니다! 제 생각에는 이것은 5성급 호텔이 아닙니다! 나는 이곳을 추천하지 않으며 우리는 돌아오지 않을 것입니다!

놀라운 경험! 우리는 레드 레벨로 업그레이드했고 훌륭한 결정이었습니다. 돌아올 때까지 기다릴 수 없어!

We were welcomed after a 15 minute taxi ride from the airport. I had mentioned I’m a gold member of Melia but we didn’t receive an upgrade to a nicer room unfortunately. The room has a nice bed but a kingsize would be nice if you are a couple. The breakfast was really nice and abundant. For meals I would go somewhere in the neighbourhood. The sea access was really nice and we had a good swim in October which was a nice bonus. It’s a nice hotel that we recommend even though Melia should update their reward program. How hard is it to put in there that upgrades might be given if rooms are available in a higher category.

Had a fabulous stay. Very clean and comfortable. Lovely staff always happy to help and advise. Beautiful place to sunbathe! You would need car/taxi to get into Palma and not much in the way of restaurants near the hotel. Hotel food was good, although limited menu and very expensive eg around 26 euros for a burger, wine was 9 euros a glass.

One of the best views over the gardens and bay. A place to be if you want to relax. No kids (nothing against them). Handy for bus transport and many pleasant walks in the area. Pool area is a delight with great bar staff and concierges. Been there about 4/5 times now and will be back next year.

We had a lovely weeks stay here in a sea view room on the 4th floor. This hotel has tremendous views, stunning grounds, a lovely pool and beach (cove) area with comfortable sunbeds and a well positioned gym with an impressive outlook and a Clarins spa (excellent massage from Roxy!). I would definitely stay here again. It is in a great, central location, close to Palma, Portal Nous, Bendinat, Illetes Beach. We rented a car and would highly recommend doing this so you can explore the island (Valldemosa, Deia, Andratx, port Soller etc.!!) so the hotel location is in a great spot for being on the beach but also accessible to the high ways for exploring. Hotel food is good, the options are varied. Lunch food at Bardo and Amaro is of a high standard. The room service breakfast was average - the bread for the avocado toast was not toasted… it took about an hour to come. However, all our other meals were nice. The service at the front desk is of a very high standard. The receptionists are happy and willing to make reservations and recommend great places. This is very 5*. Carme is fantastic and an asset to the team! The rooms are spacious and clean with fantastic balcony views albeit a little dated. We had two single beds pushed together instead of the double bed requested…. However the worst issue about the stay was the air conditioning! The room was always SO hot, unbearable at times. The air conditioning was rubbish and needs complete updating. When outside temperatures were up to 35-40 with the humidity it is not acceptable to keep the rooms so hot!! Same goes for the gym, after 2 sessions inside, I chose not to go back because the lack of cooling air conditioning whilst running was also unbearable! Finally, a main point of concern is the lack of pool and beach staff!! We found ourselves constantly having to go up to the bar to order drinks- there should be more than 1 pool waiter for the amount of guests. Wait times for drinks by the pool is VERY SLOW. The pool staff are lovely but at least double the amount of staff is required. You also cannot eat on your sun lounger and have to sit at the restaurant. It would be nice to be able to have some nibbles and ice cream, at least, as you tan. To sit at Amaro you must be covered up which is a little inconvenient when coming from the pool. Bardo staff also seemed very few, at peak lunch periods, tables were left un-sanitised and messy as there was not enough staff to take orders, serve and reset tables. I loved the weekly schedule with an outdoor cinema (a highlight!!), lots of live music and yoga. It was a real treat and added something special to our stay. Considering the cost of the stay, it would be nice to have parking included in the rate of the room. €25 a night is uncalled for. Taking all of this into consideration. I still look forward to returning again in the near future!

An incredible hotel. Peaceful with wonderful grounds. The option to swim in the sea or Pool. The beach area in a little cove is charming. All staff were superb. Lots of sunbeds and plenty of shade. Nice and quiet because it’s Adults only. Totally recommend.