몬타나 레지던스(Montana Residence)

The booking showed breakfast included, but arriving at the hotel they said they can't include breakfast and that the room booked was not available until the second day.

大廳比較漂亮，但是房間不怎麼樣，枕頭和被子都有刺鼻的臭味，桌子上有很小很小的蜘蛛在爬行，走廊裏有濃烈的驅蟲葯的味道。早餐不好吃。

The experience was good, neat, though the rooms are smaller than i though but not bad. I was disappointed with the food though, it seemed that it has stayed long time in the fridge. Every other things i give a good grade.

It was a nice check in but the room was of a lesser quality. The side light was damaged, beddings were dirty and the wall where the ac is located was not looking good. However, i called to ask for a change of room the next day and my request was granted.

Great customer service. Staff is always courteous and friendly.

Very friendly and professional staff. And the manager went above and beyond for my family of four.

The carpeting in the hallway was unsafe. I tripped and fell and suffered damage to my face, my head and knees. There’s a rise in the carpet, very uneven. Anyone can trip and fall

I didn’t like the fact that I fell and re injured my broken wrist. I also suffered injuries to my head, nose and knees. The runway in the hallway leading to the rooms is uneven. It has almost like a semi raised stair but it’s covered in carpet. I can see someone stumping their feet and toppling over like I did.

Menu in the lounge did not represent what was actually available to eat