Elizabeth M
2024년 8월 11일
Lovely hotel ,friendly staff . Food was fresh everyday and we enjoyed the meals . There is also snack bar and coffee bar if you need things in-between . The cooks could do with support on theme days the Chinese and Indian was not quite authentic but still nice. All the staff work very hard and are so helpful . They are mostly young and could do with more support from upper management. Upper managers mainly sit around smoking while the rest of the staff work hard. Special mention to Seb who helped us arrange trips and Nuans the customers relations staff member . Nuans always had time to listen and was able to take our feed back in a constructive manner. Our Beach was lovely but they need to work harder to prevent cigarette butts being left on the sand . In most countries smoking on beaches is forbidden. Turkey would benefit from implementing this law. Over all the hotel was very clean staff lovely ,food nice . Plenty to do in local area . Couple of noisy bars, but that finishes at midnight . Hotel could benefit from sound proofing long term as I'm sure more bars will be added as the years go on . One last thing please ditch the one use plastic water bottles . When guests arrive give them a drinking bottle with the Elite logo and equip the hotel with water fountains so guests can refill throughout their stay . Nice touch with the lucky eye wrist band instead of naff paper ones ,cute little keep sake . Hope to return . Thanks for a great stay. Elizabeth and Graham x
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