이비자 Santuari Púnic Es Culleram 근처 호텔

잘 보낸 휴가를 위한 모든 이상적인 조건을 갖춘 호텔에서 환상적인 한 주. 좋은 위치, 멋진 수영장 및 음식은 훌륭했습니다. 덜 유쾌한 것은 수영장 애니메이션에서 이른 아침 귀머거리 소리였습니다. Trip.com 예약이 ”12:00까지 체크 아웃”이라고 말할 때 ”늦은 체크 아웃”(오전 11시 35 분)에 대해 20 유로를 지불하게 한 호텔의 SUB-DIRECTOR의 불편하고 학대적이며 위압적이며 무례한 태도였습니다. 금액이 아닌 태도에 대해 불평하는 긴 토론 끝에 우리는 경찰에 신고해야 했고 무능한 부지사는 돈을 돌려야 했습니다.

The room was clean, well laid out and the beds were made every day. One day our air conditioning broke and before we mentioned it to the reception staff it had been fixed. The entertainment was excellent, although slightly too late at 9:30pm. The animation team were fantastic with the children and our boys loved the kids club! They always interacted with the children during the mini disco and we were impressed with the languages the staff spoke. The restaurant staff were always so helpful and friendly with us. The food was delicious and there was plenty of variety. We were half board plus, but I think that was enough. You wouldn’t get the quality of drinks/food we had when all inclusive at most hotels. Joshua taught the fitness classes, which we found to be an excellent standard. He is clearly very knowledgeable and enthusiastic about this. Overall a very relaxed and safe resort, with slices of the livelier ibiza with touches such as the saxophonist, who was the highlight of the entertainment for us. We enjoyed the fact that there were lots of locals using the resort as well so it didn’t feel like Brits abroad like previous places we have visited.

Just stayed for 4 days at this incredible hotel. This is our first time in Ibiza and the experience of this hotel will ensure we return . The hotel is less than a year old and is technically very advanced. You are encouraged to use your phone to manage most things through the hotel app. From closing the curtains, turning the lights on and off , ordering room service etc. the room was fabulous with breathtaking views of the infinity pool and the sea. The bed was one of the most comfortable I’ve slept on. Breakfast was both buffet and table service. Every type of requirement was catered for and very delicious. There are a variety of restaurants which cater for most tastes. The swimming pool and surrounding area are beautifully appointed and a wonderful bar and restaurant. The hotel rooms and restaurants are expensive but you get wonderful service and I would say it’s good value. The staff are absolutely fantastic. Service was exemplary from Oliver the director of rooms to everyone we encountered. One felt that they really wanted to make ones stay memorable. The hotel is on a very large plot and requires a fair bit of walking and therefore you need comfortable shoes. I can’t wait to return

First impressions of you look from afar are great, it’s when you get closer and this is a hotel trying to appeal to the higher end of the market with a cheap refurb. Negatives: * Offer snacks and drinks at reception or within the lobby area, especially for late arrivals. * Explain the facilities available and where to access them. * Add a welcome leaflet in the room with key information such as meal options for non all inclusive guests. * Offer recommendations for food and general local amenities. * 1 bottle of water complimentary, put it in the fridge or have 2 one chilled and one not. * Fix the aircon, on the lowest setting the rooms are still warm and uncomfortable. * One staff member behind the day bar was very rude when it came to learning I was a staff member of Leonardo Hotels, he did not want to add the staff discount. He also put my food order through wrong, I ordered a cheeseburger but he bought a chicken burger out. Not sure if he even applied the discount as it was €12. I noticed he was rude to a few customers during his shift - 17/10/23. * Couldn’t ask about late check out until the morning of check out. Offers should be purchasable at booking. Would also promote direct booking. * Style of the rooms are an attempt to modernise but unfortunately you can tell this was done at a low budget. The rooms are what would class as standard hotel rooms. * Staff could benefit from some customer service training to provide a more comfortable stay. Positives: * Location is great for access to the beach. Special gate for access to and from beach from day bar area. * Outdoor areas are perfect for sunlight all day. * Two bars one for day and one for night - Changed at 7pm. * Food available at the bar for non AI. * Good selection of drinks. * Checking in and out was quick. * Good size pools which match size of hotel. * Cleanliness of the hotel was to a high standard.

몇 년 전에 호텔의 공용 공간 전체를 완전히 개조한 것을 보았지만 내가 얻은 방은 보라색 침대 프레임 헤드 보드와 금속 침대 프레임으로되어있어 아직 업그레이드 된 객실 중 하나라고 생각합니다. 즉, 방은 편안하고 깨끗하며 발코니가 있으며 수영장과 체육관을 무료로 이용할 수 있습니다. (호텔 투숙객은 스파를 무료로 이용할 수 없으며 50분당 20유로) 아침 식사는 훌륭했고 실제로 이비자 타운의 중심에 있을 수 없었습니다.

We were met by a very happy reception staff who was singing as we walked in the door - Victor if I remember correctly - and that set the scene for our whole stay. I cannot compliment the staff enough, from bellboy to reception to bar to kitchen and restaurant staff, cleaning staff, every single person we encountered was so friendly and couldn't do enough for us. It really made a difference to our stay. The location of the Palmyra is perfect, we stayed in the master suite as a treat for our 10 year wedding anniversary, and what a treat it was - what a room! The food choices every day were excellent and everything was fresh and prepared with care and a smile. The inclusive drinks list was more than sufficient for us too. We would definitely recommend this hotel and will certainly be returning in the future.