조지 레지던스(George Residence, Lekki)

Excellent hotel, good staff, large, comfortable rooms. Highly recommend staying here. Reception quick and efficient - great service from Ms. Misan. Snack bar good service from Ms. Victoria. And, breakfast great service from Ms. Nike.

Great location, really helpful staff, clean accommodation but the plumbing was absolute rubbish. The Shower heads are not cleaned or maintained, sprays erratically with a lot of blockage. The bathrooms had glass doors with gaps on the sides that made water get all over the floor, fix it. The plumbing from the wash hand basin was also pretty bad, expect a lot of water on the floor after a brush or bath, pretty irritating. We spent a lot of time mopping floors, hated it. On check in, one of the doors to the bathroom was missing, I did not recieve any compensation for this. In the kitchen, the microwave was installed poorly, the vent is covered up by the cabinet and so the microwave goes off from time to time to cool down, another poor installation. The apartment needs fumigation, small roaches seen from time to time. For the price, improvements need to be made, urgently.

I stayed at the George Residence throughout my 12-day trip to Lagos and I wouldn’t have had it any other way. From my inquiry to the final check-out, the entire staff was extremely helpful and knowledgeable. Their rooms were clean, large and well-maintained. Services offered that I partook in and recommend include their dining experience, drycleaning, as well as porter service. The location is also secure (within an estate) and I didn’t feel unsafe at any period. Will definitely recommend and stay again.

So, this is my second time staying at GR. Now, where do I begin? I'm not sure if GR now has a new management or what, but boy, have they really dropped the ball on this place! I stayed here twice this time around. First in Iroko, the 3 bedroom penthouse and then Tulip, the 1 bedroom apartment. First let's talk about Iroko. The only thing this place honestly has going for it is the projector, and even that was mediocre at best. The toilet was leaking, the fixtures were barely holding on. Also, for $400/night, I'd expected to get more than 1 towel per room. Heck, even the Sheraton Hotel at Ikeja, which was about half the price, provided about 5 towels for a single room, and here I was being told that only one towel is available per room. If you need your room cleaned, you must request it, okay not a big deal, but you must make sure to do so before 2pm, otherwise good luck. I had my room cleaned and the cleaner never once changed out my towel. Heck, in one instance, the bathroom floor towel was even removed and was never replaced. Now, let's talk about the front desk. Let's just say the only competent person sitting there was a lady who went by the name of Christabel. I'll reserve my comments about everyone else. If you place an order for anything, better be sure to follow up on your own order because it may never come and you may never get any follow up on it. And should I talk about the lukewarm attitude? For example, there was an instance where the projector wouldn't turn on, so I requested assistance and a gentleman showed up, I explained the issue to him. Eventually I noticed the projector now working after he did something, so I asked what he did so as not to have to call them again, and he said "yeah, you just have to turn it on". I said really? But I did that, it didn't turn on, then he said "oh yeah, just use the remote", now I'm beginning to get irritated, so I said "dude, really? I'm not stupid, you obviously did something else", it was then he said, "oh, I had to climb the chair and turn the power on from the back of the projector itself". And I would have known this, how? Again, subpar customer service. Water is still an issue. As a matter of fact, in the words of Forrest Gump, water at GR "is like a box of chocolates. You never know what you're gonna get". One second it's good, next minute, it might smell horribly, next minute, it might not even be available at all. I learned my lesson from the previous year, so I made sure to stock up on water. I would like to give a shout out to one of the front desk executives, whoever you are who managed to bring two buckets of water up 2 floors for me to at least be able to take a shower, thank you. Bottom line is that I cannot and will not stay here again, nor can I recommend any of my friends or family members to stay here. It's literally a case of what you ordered versus what you got, and for what this place costs per night, the experience should always be outstanding. It's obvious that p

This was a very comfortable place to stay. The staff was always polite and helpful. Even before arriving, their correspondences were timely and accommodating. The place is also very quiet. Our stay felt very private and personal. I highly recommend this place.

Property seemed rundown and was rather noisy. Having a kitchen was nice and grocery stores are close by. The pool area was nice but the pool itself was rather murky. It seemed not to have been cleaned in some time. Housekeeping can be arranged at your convenience. Overall, the place has potential but is not as nice as the picture suggests.

Friendly staff, clean rooms, nice pool

Lovely hotel