트루 바이 힐튼 노스 리치랜드 힐즈 DFW 웨스트(Tru by Hilton North Richland Hills DFW West)

The stay was just average. I did not receive room service during my stay. I had to request fresh towels as needed. My first morning on the property they closed breakfast early. I always enjoy the hot tea that is readily available and the hotel decor of Tru by Hilton hotels. The location is ok and was a decent amount of time away from everywhere that I needed to go.

安全で、無難。

Likes---Great breakfast and comfy beds-- Dislikes-pool not heated; 10PM commercial leaf blower running in apts behind hotel--inconsiderate to say the least

The moment the doors opened and I was greeted warmly and invitingly, my anticipation of an uptight traditional - Hilton hotel stay were gone. Well Appointed. Smart. Cordial Staff. We Have a WINNER!

The pool was not heated and my son wanted to go swimming which is why I picked this hotel. My room was on the 3rd floor and front desk came to get me out of my room to come talk to another customer that was staying on 2nd floor that complained about noise. I did not even have the tv on and was actually putting my son to bed so noise was obviously not coming from my room. I was bothered that the front desk came to bother me all the way to 3rd floor instead of investigating to see if noise was maybe coming from next door. They could have handled the situation instead of bothering another customer. I will definitely not be returning to this hotel and would not recommend it. I was also disappointed in the breakfast. They could have had more options.

Will never stay at this hotel again. Rude staff and very noisy. Bring your earplugs because you can hear your neighbors conversations and kids above stomping on the floor. Hotel staff said they could not control the noise level of customers and said I could leave but would not get a refund!!! I would rather sleep in my car than stay here.

Just loved this place. People are great, hotels clean and sanitary unlike the country inn in Lubbock Tx. Highly recommend the stay.

Heard stomping and running all night. Walls are thin, you can hear every step on floors abd doors opening and closing.

We love local and we’re having plumbing work at our house. I picked this hotel because my 4yo son loves to swim and it advertised that it was a heated pool. After breakfast we were told maintenance was being completed at the pool and to try again in an hour. We waited an hour called the front desk and she said it was still being worked on then we waited another hour and she said maintenance was finished but would take a a few hours for the pool to be heated to a proper temperature. So later in evening we went down and it was ice cold. Such a disappointment. I did like the aesthetics and overall decor and vibe. The staff was friendly. A few things about the layout of the room. Wall had some damage by the front door. The bathroom was huge but it was an handicap room. There was no coffee maker or closet. It was an open concept closet with the refrigerator underneath. This was a little annoying. The bed was comfy and decor was bright an airy. Not sure I’d stay or recommend this location again.